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Gander Mountain


Ratings based on data collected by Google and/or its partners. Learn more

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Data for this merchant provided by Google and/or the following partners:
Shipping & DeliveryReturns
5-7 days
average delivery time
greater than 98%
accurate & undamaged orders
less than 10 days
returns processing
90 day
return policy for most items
ease of returns
Customer Service
0-3 hours
e-mail support response time
2 to 3 minutes
phone support response time
5 star
4 star
3 star
2 star
1 star
41,925 reviews in the past 12 months

Highlighted reviews

40,000+ reviews from Bizrate

  1. we love gander mountain im from maine and love to just roam around your store the decore makes me feel like im home.
    Written by vicky on October 5, 2015
  2. I wish they stocked my particular items in the store, I would have gotten it yesterday.
    Written on October 2, 2015
  3. Everything went great
    Written on October 2, 2015
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10+ reviews from by Answers

  1. Went to the Deforest, WI store and got great service from Jeff K. He found me a good deal on a used shotgun - he also installed a choke tube, sling and sights. He mentioned some extras I might need without up-selling me. Now I'm ready for turkey season - I will go back to Jeff if I need something from Gander
    Written by busher608 on April 13, 2015
  2. Had Gander Mountain in McDonough Ga. order a new Colt for me after a week I call to see if it ever came in, was told ya its here guess they were not going to let me know!Picked it up inspected it everything looked good took it home broke it down and cleaned went to the range had a few failure to go into battery issues in the first 100 rounds. Ok its new took it in stripped cleaned next 200 rounds it only got worse 2 out of every mag after another 50 I gave up. Jan 21 20015: Got an e-mail from the store manager, Stated if and when the firearm ever gets back and I'm not happy with it they will let me return for a refund!!! We shall see, I will give them an upgraded star for now to fair on customer service. Gander Mountain was the best, not only took back the defective firearm but ordered a new replacement. Thank You Gander Thank to the store Manager and the Manager of the firearms department.
    Written by Web Shoper on January 9, 2015
  3. This place is a joke,,,,,Found a shirt I liked on a sale rack that lead you to believe it was a 50% off . Stood in a long waiting line to pay for it and then found out it was a 2 cent saving when I questioned the sales clerk she said oh no that was a sale that was up to 50% not 50 % off,so I could have purchased the shirt for a 2 cent savings,told her to keep it and walked out!!!
    Written by Phillippy1 on August 16, 2015
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