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Grandin Road

4.4

Ratings are based on data from Google Trusted Stores, StellaService, and/or shopper reviews. Learn more

StellaService EXCELLENT
Awarded September 2014

Shopped and evaluated by StellaService.

StellaService uses a rigorous methodology to test the customer service performance of online businesses. Learn more

Shipping & DeliveryReturns
5-7 days
average delivery time
greater than 98%
accurate & undamaged orders
less than 10 days
returns processing
90 day
return policy for most items
outstanding
ease of returns
Customer Service
6-12 hours
e-mail support response time
45 to 90 seconds
phone support response time