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20 reviews in the past 12 months

Highlighted reviews

10+ reviews from by Answers

  1. GREAT service, exceeded my expectations. One (of six) stools that were delivered to me was damaged. So, I contacted Home Element and they immediately got back to me asking me for photos. I emailed the photos and within the same day, I received an email telling me they'll look into it. A day later, I got another email telling me that they'd replace the stool. Five days later, I got the stool. As a small business owner, customer service is #1 in my book and I can say these folks nailed it! I'll be a return customer for sure.
    Written by RichieCal on January 9, 2015
  2. I could not be happier with my new dining room set! I was a little concerned ordering furniture online, but I am certainly glad that I did! From the telephone representatives to the delivery men, everyone was top notch! There was a delay in my table pad, but frequent e-mails from the company assured me that it would arrive before Thanksgiving, and it did! They are true to their word! I am a very pleased customer!
    Written by Cheryl_woloski on December 4, 2014
  3. We are very happy with Homelement. We purchased a kitchen table and chairs, and upon arrival, although the packaging looked fine, there was significant damage to the table. Homelements customer service was exellent and shipped a replacement. I have always said things happen - it is how you handle those situations that matter. And Homelement stepped up, and quickly rectified the situation. We are very pleased.
    Written by dpalagi-197 on September 23, 2014
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1+ reviews from TRUSTPILOT

  1. I've ordered from Homelement on several occasions and I've always been happy with the product and the service. They are a US based company and the customer service people are always nice and helpful. The prices are great and the quality of the product is excellent. A great value all around.
    Written by Bill on May 12, 2015
  2. Bought bedroom and sofa set. Delivery went without a glitch. Highly recommended!
    Written on May 12, 2015
  3. I bought living room set, dining room set and bedroom set from homelement.
    Written by Gie Kian on May 13, 2015
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1+ reviews from Bizrate

  1. Pleased with price and free shipping. Liked that an order could be placed without creating an account although I had no problem doing so.
    Written on July 4, 2014
  2. I love my chair!
    Written by Spodr10 on June 20, 2014
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