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4 reviews in the past 12 months

Highlighted reviews

1+ reviews from by Answers

  1. All my previous experiences with have been great. Today i signed in into my account and use the chat, my question was not an easy one, but the representative, Todd Porter, researched on one of my orders, one from 2011, he ever emailed the manufactured for specific details on my ring, and got me an answer in less than 20 min. It really made me feel like appreciated. I will never forget, their customer service is outstanding. What a great day to start my day!
    Written by jessykaren on October 30, 2014
  2. I was truly hesitant to purchase from I always search for company reviews before considering purchasing from them, and their reviews were not so good. I decided to give them a shot this holiday season. Their customer service was superb. I mean usually it is a mess for companies during the holidays, but they were so nice and the communication was great. I would recommend them.
    Written by katyklein on January 30, 2015
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1+ reviews from

  1. I have made several purchases at and have only had one problem with not shipping an item. The jewelry is not high end but it is great to send to someone to just say "thinking of you".
    Written by WendyIsbell on August 28, 2014
  2. First off, Ice is an accessories website. They carry things like headbands , jewelry and the like. The big attraction to shopping on is the low prices. Sadly the low prices on the merchandise listed for sale on Ice also speaks for the quality of the products. Which I discovered the hard way is quite bad. I ordered several pieces of jewelry from them and when I received it was shocked that this company is still in business. It's rare that the I only have bad things to say about a company , but there is nothing good to say about this company. There shipping is slow and poorly packaged. Customer service was snappy and rude when I called to ask about an order. The actual product is cheaply made and one of my products showed up broken. I will not be ordering from them and I advise you to do the same. Take your money somewhere else and get better product, its not worth it in the long run.
    Written by ifish42 on February 20, 2015
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