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JC Whitney


Ratings based on data collected by Google and/or its partners. Learn more

Google and its partners use a rigorous methodology to evaluate the quality of merchant shopping experiences. Learn more
Data for this merchant provided by Google and/or the following partners:
Shipping & Delivery
5-7 days
average delivery time
greater than 95%
accurate & undamaged orders
Customer Service
6-12 hours
e-mail support response time
45 to 90 seconds
phone support response time
5 star
4 star
3 star
2 star
1 star
8,402 reviews in the past 12 months

Highlighted reviews

4,000+ reviews from Bazaarvoice

  1. The floor mats came in a day early. The product was in good condition, but were not what I expected. I assumed the design to be deeper in the mat for holding more water, slush, dirt or whatever. Fit to the vehicle was great.
    Written by chic on October 7, 2016
  2. I enjoyed the shopping for my car and will order more things in the future but the dashboard cover only came with Velcro on the driver side none on the passenger side so the dash cover moves around a lot will have to purchase Velcro to keep it down
    Written by Todd57 on October 14, 2016
  3. I received my order in a timely manner. I bought bumper protector material. It was difficult to cut. I worked with a neighbor to install the rear bumper protector. It took about an hour. Looks great--just like the car came with it from the factory.
    Written by LA_Ellie on October 2, 2016
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3,000+ reviews from by Answers

  1. I would have given them 5 stars for their order fulfilling and on-time delivery, but an item like the dashboard cover I ordered that has to be just right is prone to be cut wrong and needed to be returned. I thought their return policy was not clear at all.
    Written by glwhitney1 on October 15, 2016
  2. Ordered full brake pad and rotor kit for 2002 Cadillac Seville SLS. Would have been nice if the pads came with new clips, or would have stated in the product description that clips were not included. Minor disappointment there, but everything else was great. Fast and free shipping was outstanding!
    Written by taintstick33 on October 19, 2016
  3. We use J.C Whitney often and every experience up until the latest has been great. I was decieved by the picture of the part and as a result had to return it. Credit was approved but had to spend $40.00 on return shipping for a 3.5lb bug deflector. Not happy about that, guess that's the risk you take when ordering online.
    Written by jeffdisler on October 3, 2016
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