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Jenson USA

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7,369 reviews in the past 12 months

Highlighted reviews

3,000+ reviews from Google Trusted Stores

  1. Great.
    Written on September 26, 2014
  2. I placed an order, got what I ordered. It arrived on time. Is there anything else?
    Written on September 19, 2014
  3. These guys are awesomesauce!!!
    Written on September 15, 2014
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3,000+ reviews from Bizrate

  1. Great shopping experience. Too easy. Product description is very useful as are the product pictures. Good to see detailed zoomable pictures before you buy.
    Written by Ruksta on September 23, 2014
  2. The Jenson USA website is great! So many products available in so many different categories, just an incredible selection to choose from. It's a shame that all of their stores are on the west coast, they should branch out to the east coast. I'm sure they would benefit greatly considering that New York was rated one of the top cities for cycling. I would be in that store every day!
    Written by Ant on September 12, 2014
  3. It was easy to navigate the site and hopefully I got the right product.
    Written on September 12, 2014
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1+ reviews from TRUSTPILOT

  1. Ordered helmet on a Tuesday, received order on Thursday...... 2 days from USA to UK! Well packed and as described. A happy customer.
    Written by Steve. on July 24, 2014
  2. The billing department put a hold on my order, and I needed the parts by a certain day. Once verified I was told it would arrive a particular day, but instead it arrived a day later than mentioned. I was then charged double the amount for shipping 2-day airmail. This is the only situation I have had with online commerce where I had to call multiple times to negate charges. Thanks for nothing
    Written by Robert Ng on August 4, 2014
  3. Vaut mieux opter pour un autre site si vous résidez en France, car en me basant sur les frais de livraison, je ne vois pas où se trouve le profit.
    Written by John Maans on May 28, 2014
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1+ reviews from ResellerRatings.com by Answers

  1. Absolutely Awesome! I've ordered from Jenson 3 times. The first time I picked the order up because I was in the area. It was super easy and their warehouse backs up to an awesome wilderness area filled with MTB trails so I got to ride and killed two birds with one stone! The other two times I've waited for them to be shipped. Both times the orders were shipped within 24 hours and arrived the next day.On my second order from them I order a rear derailleur. I found it cheaper on Chain Reaction Cycles but didn't want to wait for it to ship from Ireland. I submitted it to Jenson for a price match and they did so instantly. I didn't have to wait till the next day or any of that. I can't recommend these guys enough.
    Written by z400jt on April 2, 2014
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