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John Lewis

3.4
176 reviews in the past 12 months
5 star
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Highlighted reviews

100+ reviews from TRUSTPILOT

  1. One can find almost anything they want. But then delivery services can be better
    Written by Nathaniel I'Anson on January 28, 2014
  2. Ordered a Samsung Galaxy Note Pro 12.2 from another online retailer, and they sent the wrong product. Told me I'd have to wait 14 days for it to be corrected, so I searched elsewhere, and found the tablet for the same price at John Lewis. As my nearest store is an hour's bus ride away, I paid for next day delivery, and it arrived just fine the next morning. I'd certainly order more products online with John Lewis again.
    Written by Ian May on March 15, 2014
  3. I have been a long term JL shopper, as well as using their Waitrose stores. Never once had a problem! Their own delivery drivers are always polite and friendly, their in store star (Glasgow and Edinburgh) are a delight to deal with - particularly Jackie in Glasgow and Fiona in Edinburgh, the personal shoppers. I regularly use their click and collect to Waitrose in Newton Learns and Glasgow, never once had an issues - the stuff comes armour plated in boxes with air bags to prevent damage. Slightly pricier sometimes, but worth every penny! #johnlewisloyal
    Written by Andrew Clark on April 12, 2014
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