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Ratings based on data collected by Google and/or its partners. Learn more

Google and its partners use a rigorous methodology to evaluate the quality of merchant shopping experiences. Learn more
Data for this merchant provided by Google and/or the following partners:
Shipping & DeliveryReturns
3-5 days
average delivery time
greater than 98%
on-time delivery
greater than 98%
accurate & undamaged orders
less than 10 days
returns processing
30 day
return policy for most items - Details
ease of returns
Customer Service
3-6 hours
e-mail support response time
less than 45 seconds
phone support response time
5 star
4 star
3 star
2 star
1 star
1,227 reviews in the past 12 months

Highlighted reviews

1,000+ reviews from Bizrate

  1. Would like if for special order items there was a preview option so you could see exactly what it looks like before committing since order can't be cancelled
    Written by Stacy on January 31, 2017
  2. my only concern was delivery, there was no signature required and for expensive items, I thought there should be signature required, but no problems with receiving items
    Written on December 30, 2016
  3. The site does not make it clear you can personalize rings. I have looked for months for a ring that I could have bought the first time I was on this site if that was clear
    Written on January 2, 2017
See more reviews from Bizrate »