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J&P Cycles

Ratings are based on data from Google Trusted Stores, StellaService, and/or shopper reviews. Learn more

StellaService EXCELLENT
Awarded September 2014

Shopped and evaluated by StellaService.

StellaService uses a rigorous methodology to test the customer service performance of online businesses. Learn more

Shipping & DeliveryReturns
5-7 days
average delivery time
greater than 95%
accurate & undamaged orders
less than 7 days
returns processing
120 day
return policy for most items
ease of returns
Customer Service
6-12 hours
e-mail support response time
e-mail support quality
1.5 to 2 minutes
phone support response time
phone support quality
5 star
4 star
3 star
2 star
1 star
23,759 reviews in the past 12 months

Highlighted reviews

10,000+ reviews from by Answers

  1. Everyone I've telt with there as very nice to deal with. Thank you. J.w.hagen
    Written by jackhagen606 on September 7, 2014
  2. What I ordered is what I got. Very happy for product and it fits.
    Written by spoada237 on September 9, 2014
  3. Easy ordering. Pipes fit my bike. Shipping turnaround was quick product came quickly. Products were well packaged and had no issues.
    Written by jgiammanco on September 7, 2014
See more reviews from »

10,000+ reviews from Bizrate

  1. I like the huge amount of products you handle.
    Written by AVO on September 8, 2014
  2. I've always wanted to order from J&P cycles since i bought my husband a 2011 stryker 1300, but my experience with other companies have deterred me because of such bad service i hope to do many future orders with your company
    Written by PatriciaS on September 13, 2014
  3. Great website
    Written by Big Dick Daddy on September 13, 2014
See more reviews from Bizrate »