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J&R

4.7
923 reviews in the past 12 months
5 star
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1 star

Highlighted reviews

500+ reviews from Bizrate

  1. I bought a laptop from j & r once before, I hope to have a pos. experence again.
    Written by Tino on April 1, 2014
  2. Very satisfied with purchase.
    Written by SBA on January 28, 2014
  3. This audio card is the same no matter where it is purchased. JR has made it easy to find and easy to buy and offers fast delivery at a fair price.
    Written by Bart on March 26, 2014
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200+ reviews from ResellerRatings.com by Answers

  1. This company is fantastic. I hardly got my order placed with Amazon when I received notification of the item shipped. Great work!! I would recommend this company to everyone. Thanks for the great service. I look forward to doing more business with you in the future.
    Written by fsu10027 on January 20, 2014
  2. Everything went smooth with the purchase, until I received the box. I called before and talked to the customer service guy and what he told me was not what I received. He said that everything was on the box as if was new. But the article was missing the power supply, even though the website had it advertised and the seller assured me that it was complete.I called JR with the complaint and the customer service rep this time a lady told me that she was sorry but since it was an open box they couldn't assure that it was complete (different from the guy on the selling side) and also said that if I want it I could just return it. Pretty disappointing and bad conflict management. She could simply offer a discount on a future purchase or sent the power supply and it will be all good. At the end of the day, it was a great discount and the power supply costs only 20 bucks, so I could solve it with a trip to a local store. But still I feel disappointed and cheated since the seller assured me it ...
    Written by carloshoek on October 24, 2013
  3. Easy to find exactly the right product. Priced competitively. Fast delivery.
    Written by EnDash on September 29, 2013
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100+ reviews from PriceGrabber

  1. J&R is usually THE BEST IN THE BUSINESS, bar none. Normally (EVERY OTHER TIME I'VE SHOPPED THERE!) I'd report "Excellent". I've been shopping with them since the 70s or 80s -- can't remember how long, but nearly since they started at the World Trade Center. TODAY, HOWEVER, J&R really let me down. I sent an email to the company's "Contact" email address after wasting most of the day on the phone with J&R trying (unsuccessfully) to obtain necessary product info before my purchase. Then I had to use a credit card online, which I HATE doing and NEVER do. But I did it tonight (early AM of December 1/late PM November 30, 2013). Very disappointing. They also charged me $18 for shipping a $1200 order, which will be a first for this merchant -- not smart business (and I believe an email I just received on my BlackBerry says all shipping was "N/C"!!!). Maybe the whole world continues to slide Down The Tubes, including J&R -- but I HOPE NOT.... Maybe they'll get back to me and make things right.
    Written by steelerchadwell on March 1, 2014
  2. Good Service..
    Written by swirlyking on March 6, 2014
  3. it was fast and easy to place an order.The search engine and filters are fast and accurate.Good prices
    Written by cambalachetopoblue on January 4, 2014
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10+ reviews from Google Wallet Reviews

  1. Items shipped on time and were well packaged, J&R offers competitive pricing and a good return policy. Would buy from them again.
    Written on June 19, 2013
  2. Very happy. Fast shipping!
    Written on May 22, 2013
  3. They said it was in stock when I placed my order. Then, after charging me, they say it's backordered. Expensive shipping. I'd only shop here if you absolutely couldn't find it anywhere else.
    Written on May 8, 2013
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