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kotulas.com

4.4

Ratings based on data collected by Google and/or its partners. Learn more

Google and its partners use a rigorous methodology to evaluate the quality of merchant shopping experiences. Learn more
Data for this merchant provided by Google and/or the following partners:
StellaService
Shipping & DeliveryReturns
5-7 days
average delivery time
greater than 98%
on-time delivery
greater than 98%
accurate & undamaged orders
less than 7 days
returns processing
45 day
return policy for most items - Details
good
ease of returns
Customer Service
12-24 hours
e-mail support response time
2 to 3 minutes
phone support response time
5 star
4 star
3 star
2 star
1 star
4,116 reviews in the past 12 months

Highlighted reviews

2,000+ reviews from Google Trusted Stores

  1. happy with item, grand kids birthday present. it took longer than expected to arrive .Product arrived after their birthday. maybe due to holiday traffic.
    Written on January 26, 2017
  2. Only issue was that the batteries that came with the product were faulty after switching them out with a new set, the product was blaring like I was in the United Center.
    Written on January 10, 2017
  3. I contacted customer service because the product I ordered went on sale and they were very helpful in reimbursing me the difference in the money !!! Thank You Linda Crouse
    Written on January 3, 2017
See more reviews from Google Trusted Stores »

1,000+ reviews from ResellerRatings.com by Answers

  1. Once a human answered the phone the service provided was excellent and I couldn't ask for a better situation. The wait time was over 20 minutes. That is unacceptable.
    Written by reeds1988 on December 12, 2016
  2. When I ordered and paid, I was told the item was in stock. The next day I got a message saying it was out of stock and no idea when it would be back in stock. Poor system.
    Written by dorrierapp on December 13, 2016
  3. The assembly instructions need to be clearer and better illustrated. It wasn't too difficult to put together, but instructions weren't real clear. Love the product!
    Written by greg-20602 on December 29, 2016
See more reviews from ResellerRatings.com »