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Lamps Plus

4.4

Ratings based on data collected by Google and/or its partners. Learn more

Google and its partners use a rigorous methodology to evaluate the quality of merchant shopping experiences. Learn more
Data for this merchant provided by Google and/or the following partners:
StellaService
Shipping & DeliveryReturns
5-7 days
average delivery time
greater than 90%
on-time delivery
greater than 95%
accurate & undamaged orders
less than 14 days
returns processing
60 day
return policy for most items
good
ease of returns
Customer Service
24-48 hours
e-mail support response time
45 to 90 seconds
phone support response time
5 star
4 star
3 star
2 star
1 star
8,271 reviews in the past 12 months

Highlighted reviews

5,000+ reviews from Google Trusted Stores

  1. Nice lamps and the prices are outstanding. This is a keeper
    Written on February 1, 2016
  2. The lamp I purchased is of good quality and is exactly as represented on the website. I am a very satisfied customer
    Written on February 1, 2016
  3. I've been looking for this lamp skade for two years in local stores but to no avail. When I got to look on the internet this company had the shade , and we were delighted.
    Written on February 2, 2016
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1,000+ reviews from Bizrate

  1. It's difficult to find resonable outdoor lighting that is clean and modern in design. This model seems like a good value for the price - we'll see when we get - and use the lights!
    Written on February 4, 2016
  2. Plenty of choices in all price ranges.
    Written by Bob on January 29, 2016
  3. Great selection and decent prices
    Written on February 3, 2016
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1,000+ reviews from ResellerRatings.com by Answers

  1. Have dealt with Lamps Plus a couple of times. Very satisfied both times. Delivery quick and efficient. Products are packed exceptionally well. Directions for assembling items are easy to understand and follow. Keep up the good work!!
    Written by carolyn2_eickhoff on January 26, 2016
  2. The lamp look really great on my existing lamps in the family room. It gives the room a very comfortable look!!! It will help in selling the house. Thanks Much!!! I have told people about your web site. It saved me traveling time and fuel to look for the perfect lamp shades!!
    Written by bapdesigner on January 6, 2016
  3. Ordered the five-branch bonsai tree in black ceramic pot and placed it on my living room end table. It looks great and transforms that part of the room,
    Written by judithreiss on January 13, 2016
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200+ reviews from PriceGrabber

  1. I like the way they represent the products,since it is my first time. I hope the service is as good.
    Written by Mdempaire on September 13, 2015
  2. Products are everything you would hope!Service is professional, and customer focused!I am a returning customer.
    Written by gmonferdini on September 4, 2015
  3. the website is easy to navigate, and evertything displays so beautifully. the checkout is easy and fast. I love doing business with LampsPlus.com, and my husband and I look forward to receiving our orders almost like a couple of kids at Christmas.
    Written by dovres on September 28, 2015
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1+ reviews from TRUSTPILOT

  1. I ordered 3 items: a desk lamp, a crystal chandelier, and a floor lamp. 2 out of the 3 items arrived damaged. The floor lamp had 2 visible deep cracks on the lamp post. Customer service supervisor offered $50 credit for the damage. The floor lamp cost $200. They expected to sell me a broken lamp for 25% off??? The chandelier arrived with crystals missing. A week after the replacement crystals have been requested, customer service still won't provide a shipping date except "any day now", and "3-4 business days once it ships out". Ok, but when is it going to be shipped?!?!
    Written by Lei Wang on April 16, 2015
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