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3,851 reviews in the past 12 months

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3,000+ reviews from Bizrate

  1. first order
    Written by mp on October 8, 2014
  2. Good website. I wish you guys had a way to do chat so I could ask questions over the weekend using chat.
    Written by Marc on September 27, 2014
  3. I am disappointed with the limited batteries available, it seems like everything is out of stock
    Written on September 14, 2014
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1+ reviews from by Answers

  1. I purchased a Nitro planes AT 10 made by Dynam. what a joke. I can go into a lot of details but unless you are willing to do surgery on the plane to get everything set up, AVOID BUYING IT!! When I finally got to fly it, and even though I balanced it exactly like the instructions, it was very very nose heavy. I managed to save it but believe me, it was no fun. I posted a review of this crappy plane on their web site but mysteriously, it got deleted - imagine that. The only reviews they allowed to remain were short but seemingly good reviews. This plane has two engines but boy oh boy, watch the battery (a single 2200 battery) because it heats up QUICK. Also, the wing mounts in an idiotic way with four small itty bitty screws. In flight, those screws loosened and I almost lost the plane. I will be doing more surgery to correct that flaw. The front gattling gun is mounted at an angle!!!! Their is no RUDDER!! What a joke!! Be warned my friends:):)
    Written by JerryC1234 on April 24, 2014
  2. There customer service is Horrible. If you have a problem out of the box with one of their planes it will be grounded for weeks while waiting on them to ship replacment parts. Because they want you to send the the defective part first. Then they will send you a replacment after they have done their testing.. I even uploaded video evidence of the defective motor they still wont send out replacment right away. Reputable dealers with customer service skills would have sent my replacement motor right away not NitroPlanes they turn the process into a 3 week + adventure.. Oh and they try to get you to pay return shipping at that.. I had t raise heck before they sent me a UPS return lable,, Even then it will still be weeks before I get my motor.. Buy from someone else NItroplane doesn't have customer service to speak of.
    Written by handyman916 on July 1, 2014
  3. I bought a dynam grand cruiser from these assholes and they first sent me the plane all damaged then I got replacement part and they tried to charge me shiping and I stood p for myself and told them no it took it over a month to get here in Washington state and then I built the plane and some of the electronics didn't work and the guy pretty much just said fuck off it was out of warranty time all in all don't spend your money here they are rip-offs DO NOT THINK ITS A GRAT DEAL THEY GET THE PLANES WITH PROBLEMS FROM THE FACTORY !DO NOT BY HERE ITS ALL CRAP!!!!
    Written by dynamgrandcruser on March 26, 2014
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1+ reviews from TRUSTPILOT

  1. Order is incomplete, every day they keep saying they will send it and they don't
    Written by Irma Gomez on September 2, 2014
  2. Bought a Waco from Nitroplanes at a AMA show could not beat the price of the plane. That's where the good stuff ends. Assembled the plane and was carrying to the car for the maiden flight by the upper wing and the rest of the airplane fell away. The weight of the airplane minus the battery, was too much for the junk plastic wing brackets. I called Nitro customer service and they said no problem they would sent me another wing set .That was a month ago have tried to contact them via email no response, tried calling and only can get "due to high volume please call later" for the last week. Careful with this company you may get what you pay for . I'm shopping somewhere else now
    Written by bluefin on February 19, 2014
  3. Bought a Dynam BF109, kit is good and plane assembled as advertised. The plane was purchased 11-29-13 as a Christmas gift. Just got around to assembling the plane, pulled the Supermate DC6 battery charger out and it was broken. I called customer support and got, past 30 days, your problem. All I wanted was an exchange, nothing else. I and the group I fly with will not be buying from this company again. 2/20/13
    Written by J. Stewart on February 21, 2014
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