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5,410 reviews in the past 12 months

Highlighted reviews

5,000+ reviews from Bizrate

  1. I don't anticipate actually using this purchase in the very near future.
    Written on November 3, 2014
  2. The only thing I am disappointed with is to keep getting directed to Office depot, as I do not like to do business with Office Depot
    Written on October 29, 2014
  3. I was impressed that the credit card department contacted me to confirm some information prior to filling the order. I appreciate the company keeping my identity secure.
    Written on October 28, 2014
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1+ reviews from by Answers

  1. I have been using Office Max for may years, both in my private life and in business. Up until recently all has been satisfactory however In the last 3-4 months I have noticed that when an item goes on sale through thier add paper that a lot of product is "out of stock". Today I ran a test of 54 stores in the Chicago area for a special deal on paper, out of those 54 stores 27 were out of stock both 2 days after the sale started and 4 days as well. This is totally unacceptable. I would call it bait and switch or at the best, very poor communication between purchasing and marketing. OFFICE MAS/DEPOT GET YOUR ACT TOGETHER OR GO THE WAY OF KMART!
    Written by marshallwyatt24 on January 22, 2015
  2. I had ordered an office desk that was on sale. Was to have been delivered 12/31/14 I work from home and have 2 dogs so any car/ truck noise my boxer hears it. The day went and no delivery. Called on 1/5/15 to get status. Said the delivery co. tried to deliver but business was closed? Advised them it's a residence and I work from home and worked that day and was home all day/night no attempt was made. Rep said will have it delivered again. The next day I get a call back saying they couldn't find the desk but they could reorder or refund. At first I said refund but then I really need the desk so I said reorder. Well now they are on back order....ALL 3 colors!! and will cost me the full price as they won't honor the sale price. I asked them if they attempted said delivery where is that item now? They did not know can't get ahold of delivery company. Took my refund. Won't be ordering anything from them again. Oh and this item was not available to deliver to store.
    Written by Tpope3454 on January 7, 2015
  3. Came in for Shipping Supplies. Durham NC new hope commons. Only one size box left 6x6 Bought some tape and Bubble Wrap. At checkout told clerk shelves empty no boxes. Crickets from Clerk. (No response). Tape and Bubble Wrap on counter. He only rang up bubble wrap. We had swiped our Debit Card already. Then he notice he had not scanned the tape. Therefore the next total was to be a double charge. He surly he had to wipe out the 1st transaction. Then he stood there didn't bag. We asked for a bag. He said they were short of big bags "this time of year". Adding insult to injury. Office Max has no place to write a review to them. They claim they do. Try it. Goes straight to an AD for Products
    Written by Office Max Buyer on September 5, 2014
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1+ reviews from TRUSTPILOT

  1. The store I use has closed and I was referred to Office Depot. Not sure why.
    Written by Martin D on April 16, 2015
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