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OnlineShoes.com

4.7
11,936 reviews in the past 12 months
5 star
4 star
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2 star
1 star

Highlighted reviews

7,000+ reviews from Google Trusted Stores

  1. GreAt
    Written on July 21, 2014
  2. I had to try twice before I found what I was looking for. But return/ exchange was so simple. Surely beats in-store shopping!!!
    Written on July 17, 2014
  3. I would do business with them again - shoes came on time just as described.
    Written on July 27, 2014
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4,000+ reviews from Bizrate

  1. Found the flip flops I wanted, ordered them all within a matter of 10 minutes. Would I order again? ABSOLUTELY!
    Written by Jodypody on July 25, 2014
  2. Great Prices and good looking shoes
    Written by Player1 on July 21, 2014
  3. I really like the shoes at online shoes. They have some really nice shoes.
    Written by maryv on July 22, 2014
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1+ reviews from ResellerRatings.com by Answers

  1. Outstanding service. They had the Dr. Martens in the size / color I needed (hadn't found them on any other site outside of the UK). I was able to use a 25% off coupon (again, after searching online I have not seen this brand discounted anywhere else). I called as I was placing my order to ask which shipping method would guarantee I would get them by Christmas and they waived all shipping charges (I didn't even ask for that) and I got the shoes in 2 days. I will definitely order from them again!
    Written by waitnc on December 21, 2013
  2. Everything went well. Received my order in five business days. Twenty dollars less than local store and no sales tax. Exactly what I wanted. Will order from them again when I need New Balance shoes.X
    Written by Canman69 on July 15, 2014
  3. I have used both zappos and shoes.com to purchase shoes. I have narrow feet and it is so easy to have shoes shipped to me, and then if they do not fit, I just package them up and drop them at UPS/FedEx location and they are shipped back - AT NO CHARGE TO ME (by the way, for those that do not know - they ship BOTH directions FREE) I highly recommend both of those companies. I do NOT, however, recommend Onlineshoes.com - I purchased 3 pair of shoes, one pair did not fit, so I went to their website to print up my return shipping label, only to find they are deducting $7.99 from the purchase price to pay for return shipping .... did you catch the fact that I am KEEPING 2 pair, and yet they are charging $7.99 to ship back the ONE pair? ... I emailed them to ask for consideration - none was given. I told them I would be finding sites that I could submit reviews and warn people not to use them - go to Zappos and Shoes.com ... GREAT companies with, customer-in-mind policies.
    Written by MadMax61 on April 23, 2014
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1+ reviews from PriceGrabber

  1. I HAVE ENJOYED THE LARGE INVENTORY AND REASONABLE PRICES AT ONLINE SHOES. I ALSO APPRECIATE THE CLEAR DESCRIPTIONS AND GREAT DISPLAY OF SHOES.
    Written by allnubeauty on June 16, 2014
  2. Easy access.
    Written by nursebetty.gloria on May 23, 2014
  3. User friendly and selection
    Written by kanawha.jarrells on July 1, 2014
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1+ reviews from TRUSTPILOT

  1. This was my only experience with this store. I found the perfect shoes for my wedding here. Fast free delivery and I got my dyeable silk shoes for less than $100. To make sure I would not end up with blistered feet on my wedding day I have worn them around the house for a number of hours and they are so comfortable. Now I can't wait to try dancing in them but that will have to wait.
    Written by Amanda Williams on May 16, 2014
  2. I live in Colorado. Ordered a pair of Fly London shoes for a trip to Europe. Timing was critical, so I paid for expedited shipping. 5 Days later - no shoes. I call and they saw they are in Pennsylvania and that I put in the right address, but the wrong city...um, what? I don't know anyone in Pennsylvania, PA isn't close to CO on the keyboard. Not sure how this would be my mistake? I'm fairly accustomed to typing in my CORRECT address. Their solution was I waited for the shoes to be delivered and THEN UPS would go pick them up and deliver them to me. The key question - how are they going to get delivered when I don't live there!? Clearly too late for my trip and my confidence in them actually getting my shoes to me at all, much less in time for my trip, is zero. Now - all I can do is hope they actually refund me. This was my first and last purchase with OnlineShoes.com. Even the very nice customer service guy couldn't overcome stating that I put in the wrong city when ordering my ...
    Written by Cjenn on May 20, 2014
  3. I ordered a wallet, no problem. 2 weeks later I ordered a purse. when I didn't receive a confirmation email, I asked them to confirm my order. They sent a confirmation email, but also said they had to verify my billing address and gave me a number to call which didn't work (I live outside the US and can't use 1-800 numbers). They sent me another number, but the person did not have any record of my order, although I checked my credit card and indeed I had been charged. I don't know why they were having trouble, given that they had successfully sent an order just 2 weeks earlier. But it wasn't worth the hassel to keep phoning and sending emails, so I had to cancel the order. They seem very disorganized and not professional. I won't be shopping there again.
    Written by em on March 25, 2014
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1+ reviews from Viewpoints.com

  1. This past Christmas, I was looking for a specific pair of Ugg boots to give my daughter for a gift. I first checked out the Ugg website to find their list of authorized retailers (to make sure I didn't run the risk of getting a knock-off) and OnlineShoes.com was included on their list. This was my first experience at OnlineShoes.com, and I have to say it was a pleasant one. I was thrilled that they carried the exact pair of boots I was looking for in a wide range of sizes. My gift-recipient wears a sometimes hard-to-find size and so it was nice that OnlineShoes had the right sized boots I needed in stock. And in the preferred color. I placed my order easily--and even though this was during the holiday season--my order arrived exactly as anticipated. The boots were packaged securely and protectively, and the original Ugg's box had no dings or dents of any kind. I was very happy to give a gift that was exactly what she wanted, with the ability to return them if for some reason they ...
    Written by LoveisJoy on January 29, 2014
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