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Ratings based on data collected by Google and/or its partners. Learn more

Google and its partners use a rigorous methodology to evaluate the quality of merchant shopping experiences. Learn more
Data for this merchant provided by Google and/or the following partners:
Shipping & DeliveryReturns
5-7 days
average delivery time
greater than 95%
accurate & undamaged orders
greater than 14 days
returns processing
60 day
return policy for most items - Details
ease of returns
Customer Service
6-12 hours
e-mail support response time
2 to 3 minutes
phone support response time
5 star
4 star
3 star
2 star
1 star
54,187 reviews in the past 12 months

Highlighted reviews

50,000+ reviews from Bizrate

  1. You need more sizes. I got jeans and the widest waist size was 31, while the longest was a 32. I don't understand how you don't have a surplus of larger sizes in stock.
    Written on January 13, 2017
  2. I love PacSun, but i don't shop there too much simply because i can't afford it all the time. when i can, i do. otherwise it's somewhere else i get to do my shopping.
    Written by Kinleigh on January 9, 2017
  3. The only problem that I ever have with PAcsun is trying to find my size because my size is a very common size and is usually out by the time I go to purchase something.
    Written by Alyssa on January 4, 2017
See more reviews from Bizrate »