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1 star
2,185 reviews in the past 12 months

Highlighted reviews

100+ reviews from Google Trusted Stores

  1. Good communication on order receipt and shipping info. Pricing was excellent. Will use them again definitely.
    Written on June 19, 2016
  2. I have ordered from pet guys many times. I have always had excellent service and timely deliveries.
    Written on June 11, 2016
  3. Love the service. Lobe the product. Difficult to find in stores. Mars Co. is the manufacturer and their distribution is marginal.
    Written on June 17, 2016
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2,000+ reviews from Bizrate

  1. Always good for price and delivery.
    Written by banzaibid on June 17, 2016
  2. No problems with whole experience
    Written by DRS on May 31, 2016
  3. Great prices!
    Written by O on June 9, 2016
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1+ reviews from by Answers

  1. Great prices, and awesome customer service....... (and I mean awesome customer service) !Highly recommend these folks.
    Written by lovemyTiki on February 10, 2016
  2. I purchased two cat scratchers/loungers for my three cats through PetGuys. One arrived damaged, through no fault of PetGuys. I called the customer service number and was immediately greeted by a gentleman ... not a computerized message/menu. I explained my dilemma and was offered several options ... the entire issue was resolved very satisfactorily within minutes.I am very pleased with my first PetGuys transaction and will definitely be back. My only regret is that I cannot rate them TEN stars !!
    Written by EyeLoveGlasses on April 25, 2016
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1+ reviews from TRUSTPILOT

  1. I ordered two cat scratcher/loungers for my three cats. One arrived damaged through no fault of PetGuys. I called PetGuys and was pleasantly surprised when a gentleman answered on the first ring. (No computerized menu or recording : ) I explained my dilemma - he offered me options - and the entire issue was resolved in less than 3 minutes. If I could give PetGuys 10 stars I would ... they definitely put the customer and their pets first ~
    Written by Andrea Tersigni on April 22, 2016
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