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Ratings based on data collected by Google and/or its partners. Learn more

Google and its partners use a rigorous methodology to evaluate the quality of merchant shopping experiences. Learn more
Data for this merchant provided by Google and/or the following partners:
Shipping & DeliveryReturns
5-7 days
average delivery time
greater than 98%
on-time delivery
greater than 98%
accurate & undamaged orders
less than 10 days
returns processing
30 day
return policy for most items - Details
ease of returns
Customer Service
12-24 hours
e-mail support response time
3 to 5 minutes
phone support response time
5 star
4 star
3 star
2 star
1 star
19,313 reviews in the past 12 months

Highlighted reviews

5,000+ reviews from Google Trusted Stores

  1. Delivery was on time but I thought it could have been shipped in a more timely manner. It was approximately a week or so when it arrived which was what was expected. Otherwise all products were as expected.
    Written on November 29, 2016
  2. Good price but I took 5 days to process the order and 2 days to ship. Free shipping over $50 but they said my order was too heavy and they wanted to charge $12 for shipping. I removed a hair gel and it went back to free shipping.
    Written on November 20, 2016
  3. Be prepared to wait for your order to arrive. Every time I place an order, it takes longer for delivery. This time took 15 days. I continue to purchase from them because of the low prices and place my order accordingly. So if you give them and yourself extra time, it is worth it.
    Written on November 2, 2016
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10,000+ reviews from Bizrate

  1. Like the prices and the selection. Very competitive. items. I've used pharmapaks before and to have household items that I use regularly delivered to my door is a great time saver. Beats running to the market for one thing or another. I can take care of other things.
    Written by timeismoney on November 26, 2016
  2. I could not find this wax color in this at other shops easily. You also were much cheaper priced than other options. Shipping was very fairly priced! I love that you could use paypal to pay, but it did not show the entire purchase (shipping included) on the paypal screen.
    Written by Scarlet B on November 23, 2016
  3. There's something very straightforward about searching for and adding product that made he entire process very efficient. Perhaps i is the no-nonesense product thumbnails. Additionally, the site was very compatible with my using MS "High Contrast" for vision accessibility -- many sites are not.
    Written by Stef on November 25, 2016
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1,000+ reviews from TRUSTPILOT

  1. we could not order through the web site even though we have several times in the past. than we played phone tag for a few days.
    Written by Betty Florance on November 25, 2016
  2. I like Pharmpacks because I can find cheap prices on certain items. I always buy enough to get free shipping and it arrives fairly quick. The only thing I don't like is the tape they put on top of their products. However, I'm sure they do this to make sure it isn't tampered by anyone else before it arrives.
    Written on November 17, 2016
  3. My over all experience with pharmapacks was good with 1 exception. I was in the dark as to when my order would ship . Other websites send emails almost daily as to what's happening but nothing was emailed to me for days. I had contacted them personally and was told when it shipped I would be notified.(I knew that) But were the products in stock would I have to wait days etc. Other than that I received my entire purchase at prices that very good compared to stores. Yes I will buy again from pharmapacks.
    Written by Cape Cod Karen on November 29, 2016
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