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pureformulas.com

4.6

Ratings based on data collected by Google and/or its partners. Learn more

Google and its partners use a rigorous methodology to evaluate the quality of merchant shopping experiences. Learn more
Data for this merchant provided by Google and/or the following partners:
StellaService
Shipping & DeliveryReturns
0-3 days
average delivery time
greater than 98%
on-time delivery
greater than 98%
accurate & undamaged orders
less than 10 days
returns processing
30 day
return policy for most items - Details
good
ease of returns
Customer Service
3-6 hours
e-mail support response time
2 to 3 minutes
phone support response time
5 star
4 star
3 star
2 star
1 star
7,415 reviews in the past 12 months

Highlighted reviews

4,000+ reviews from TRUSTPILOT

  1. We have been using PureFormulas for our oral, vitamin, and essential oils purchases for over a year now. Would never think to shop anywhere else online for these items.
    Written by Rena on February 3, 2017
  2. I've been buying on Pure Formulas for several years now and couldn't be happier. The quality and service can't be beat. Totally recommend for all your vitamin needs.
    Written by Kimberly on January 31, 2017
  3. PureFormulas shipped needed items safely (4 were liquid in glass containers) and swiftly. All quality products for a reasonable price with free shipping. Very pleased!
    Written by Roseinjune on February 9, 2017
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2,000+ reviews from Bizrate

  1. Had to contact cuts service for clarification on how to apply a gift card at checkout. Card institutions were unclear but service was friendly $ very helpful.
    Written on January 28, 2017
  2. I love this website. I can alway find all I am looking for and the shipping is free! Customer service is great as well. They work with you every step of the way.
    Written by Hexagon on January 31, 2017
  3. Pure formulas is cost-effective and the products are high quality. I aways receive my order sooner than expected. I always recommend Pure formulas to my friends and family.?
    Written by abbellalove on February 8, 2017
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1+ reviews from ResellerRatings.com by Answers

  1. No order status updates. 15 minutes on the phone with customer service. What a waste of time for a $25 order. Never again....
    Written by sardog107 on May 25, 2016
  2. Have tried cancelling autoship for (not kidding) 5 MONTHS! they continue to autoship AND charge my card, despite getting verification from mary that it was discontinued. Don't go near them with your credit card!!
    Written by Member6942 on April 29, 2016
  3. I ordered an item and had signed up for the ShopRunner service to get free 2-day shipping. The ShopRunner service had been in place for a few weeks, so there should have been no problem, and my order confirmed the 2-day shipping. I got a confirmation of my order via email, saying I would get another email with the tracking number. It never came. The item finally came 7 days later via UPS ground, right after I gave up and filed a claim in PayPal's Resolution Center.
    Written by gailee11 on April 27, 2016
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