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Ratings based on data collected by Google and/or its partners. Learn more

Google and its partners use a rigorous methodology to evaluate the quality of merchant shopping experiences. Learn more
Data for this merchant provided by Google and/or the following partners:
Shipping & DeliveryReturns
7-10 days
average delivery time
greater than 98%
accurate & undamaged orders
less than 14 days
returns processing
30 day
return policy for most items - Details
ease of returns
Customer Service
12-24 hours
e-mail support response time
45 to 90 seconds
phone support response time
5 star
4 star
3 star
2 star
1 star
14,163 reviews in the past 12 months

Highlighted reviews

10,000+ reviews from Bizrate

  1. I appreciate the on time delivery of my purchase and that you had item in stock but all the plates i received were seconds with flaws on every plate that are very noticeable. Is your store a seconds store and I did not know that is all you sell?
    Written by No Thanks! on November 28, 2016
  2. I always check the Replacements Web Site when searching for specific items. Replacements has the type of products I have in my home. When something needs replacement or I want to add to a collection, this store usually has what I need. I think Replacements is a great on-line store.
    Written on November 28, 2016
  3. Children listed are my grandchildren. Wish I had a promo code, by having the question there, it made me feel I was left out. Oh well. I have ordered several bells from Replacements, LTD, there wasn't a selection for that. Christmas is once a year and this is what I get annually. Thanks.
    Written by Lucy on November 28, 2016
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