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Ratings are based on data from Google Trusted Stores, StellaService, and/or shopper reviews. Learn more

Google Trusted Store

Over 100,000 transactions as a Google Trusted Store.

Google stands behind this store and certifies that they provide an excellent shopping experience. Learn more

Purchase ProtectionStore Performance

Google stands behind this store by offering an optional free benefit:

  • $1,000 purchase protection at no charge
  • Help if you need it
on-time shipping
escalation-free protected orders
Rating: Approved
March 2014

Shopped and evaluated by StellaService.

StellaService uses a rigorous methodology to test the customer service performance of online businesses. Learn more

Shipping & DeliveryReturns
0-3 days
average delivery time
greater than 80%
accurate & undamaged orders
greater than 14 days
returns processing
30 day
return policy for most items
ease of returns
Customer Service
24-48 hours
e-mail support response time
e-mail support quality
45 to 90 seconds
phone support response time
phone support quality
5 star
4 star
3 star
2 star
1 star
3,644 reviews in the past 12 months

Highlighted reviews

1,000+ reviews from Google Trusted Stores

  1. I provided my physical address and my PO box to the seller. When my order did not arrive after about 2 weeks I called the seller. I was told the order was put on hold because they cannot ship to a PO box and their system kicked the order out. It seemed to me that they should have notified me of the problem or just ignored the PO box and shipped to the physical address. Time was not crucial on this order (2015 appointment calendars) but customer service is always important. I called them on 8/22 and got the calendars on 8/25 so all is well.
    Written on August 25, 2014
  2. I love!
    Written on September 6, 2014
  3. They had recycled content paper at better prices than anyone else and super fast, FREE shipping. Overall a great experience.
    Written on August 25, 2014
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2,000+ reviews from Bizrate

  1. Was not exactly as I had expected, however still nice and will keep item.Description could have been a bit more detailed, for was not able to determine subtle difference in exterior material expected from what it actually was. Nice just the same though, as was simply a case of my misperception vs. reality.
    Written by Chuck on August 19, 2014
  2. good prices
    Written on August 27, 2014
  3. did not get coupon
    Written on July 22, 2014
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40+ reviews from PriceGrabber

  1. I love shoplet it is always so easy to navigate around there website. When I need to reorder all I have to do is go into my old orders and hit the reorder button and I'm done.They are the best.
    Written by clopez on August 11, 2014
  2. Had the right product at the lowest price. Appreciate the ease of the site.
    Written by jcragsdale on July 10, 2014
  3. It was easy and fast.
    Written by derekeldavis on July 9, 2014
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1+ reviews from by Answers

  1. I bought item from them and now I can not UNSUBSCRIBE from their two or three daily JUNK emails.
    Written by (formerly: Internet Shopping Outlet) Buyer on September 4, 2014
  2. I would give zero stars if I could. Ordered a week ago, received a confirmation email that they received my order. A week goes by and no more communication and no delivery. I emailed customer service last night and got an automated response that someone would reply soon. This morning, I got an email that my account was being credited but no explanation as to why I was not going to receive the product. So when I logged onto may bank, I saw they never charged me until today and not only that but they charged me twice! So when I again emailed and told them to just cancel the order and refund the charges, hours later I get a response that the refund was for the second charge and my order has shipped but no tracking number. I have requested a tracking number proving they shipped my order before I notified them to cancel the order and if they can't do that, I am disputing the charges with my bank. Don't trust them, don't waste your time and your money. Awful service.
    Written by pandora1970 on September 10, 2014
  3. Ordered something we needed from them because they promised delivery by Friday 9/5. We've been waiting and no show. I received a shipping notification saying it would arrive between 9/3 and 9/5. Now I find out it just shipped 9/5. I called and got tracking information and had to call freight company to schedule delivery myself. Paid more for product to get it by 9/5 all for nothing. They do not care. Won't ever shop here again. Very, very irritated.
    Written by lsbooth on September 9, 2014
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1+ reviews from

  1. Basically, the premise is that you get the a whole sale price if you purchase a select number of quantities. However, the funny thing about this is that you do not always get the best price from this store. If you search OfficeMax or Walmart, you will get a better deal than the prices offered here Furthermore, you don't have to pay for shipping either! So as a result, there is really no good reason to shop at this site at all. THe best prices that they have often have you make a huge minimum purchase, which is ridiculous if you do not need any other items at all I've purchased once from this site and found out that Staples was offering the better deal and I was pretty furious. You pay for the simplicity of the ordering service for being a one stop location, but if you don't mind shopping around and looking for the best price, especially in these rough economic times, you will find a better deal 9/10 of the time.
    Written by nextgenkai on November 5, 2013
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