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Ratings based on data collected by Google and/or its partners. Learn more

Google and its partners use a rigorous methodology to evaluate the quality of merchant shopping experiences. Learn more
Data for this merchant provided by Google and/or the following partners:
Shipping & DeliveryReturns
5-7 days
average delivery time
greater than 95%
on-time delivery
greater than 98%
accurate & undamaged orders
less than 10 days
returns processing
90 day
return policy for most items - Details
ease of returns
Customer Service
24-48 hours
e-mail support response time
45 to 90 seconds
phone support response time
5 star
4 star
3 star
2 star
1 star
12,176 reviews in the past 12 months

Highlighted reviews

10,000+ reviews from Google Trusted Stores

  1. I had to exchange my suits for a different size, but customer service was very helpful. Happy with my purchases overall, except their sizing is a bit misleading.
    Written on February 10, 2017
  2. Bought merchandise for an upcoming cruise. Order was filled quickly and delivered within the time frame indicated. I am very happy with my experience and merchandise.
    Written on January 29, 2017
  3. I love the selection of all the different suits for everyone. I have ordered 5 already for a couple of up coming vacations, they all fit great and I love all the styles.
    Written on February 1, 2017
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1+ reviews from by Answers

  1. My first time buying from this place and I was VERY impressed. I was initially apprehensive because of all the bad customer service reviews, but they were really a great place to do business with. I had a complicated return. One item needed to be exchanged and one needed to be refunded. Based on everything I read about this place I thought I was going to be in for an uphill battle, but they handled the return/exchange promptly and flawlessly! I will definitely be shopping here again!!!! Thank you.
    Written by PWHowe1 on January 26, 2017
  2. TERRIBLE customer service and company. First , i receive a failed transaction notification for an order placed on 10th January but the order is actually charged to my account. We are the 31st January and I have never received the goods. I am in Canada, it takes 3 weeks to ship from the US to here? customer service is clueless as to what happened and yet they have not paid me back. Then I was stupid enough to re-issue another order on the 27th Jan (I actually did not know that the former one went through as I did NOT received a shipment notification), that one was apparently authorized twice on my credit card and despite me paying for the express delivery service, the order was processed on standard delivery basis. I've decided to refuse delivery of the same and get my money back. Will NEVER order with this company again!
    Written by nelly_elza on January 31, 2017
  3. I bought several suits from them and had to return a item, I was told that I would receive a credit to my account to use within one year, now trying to use it and no credit there, so I called and was told last week it would be reissued to use to watch for it with a pin in 24 to 48 hours, no pin received, so I called again and this week, I was told I was SOL unless I could recover a email from last year in Aug. even though it says in my account page they own me the refund, and I was just going to spend more money with them. Beware, I even called and checked to see that they had gotten my return and was told that it would be credit to account with the store, bad business, and bad customer service. I have sense received my credit after work from a person on their Facebook page who helped me get my credit to my account, I still do not feel that I should have had to fight so hard to get my credit but am happy with the fact that I got it and will be using it soon as the swimsuits I have gotten from them are of good quality.
    Written by rickys19555 on January 9, 2017
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