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Textbooks.com

4.4
376 reviews in the past 12 months
5 star
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1 star

Highlighted reviews

300+ reviews from Bizrate

  1. Survey is too long
    Written on July 7, 2014
  2. Smooth, competitive, informative experience
    Written by aliqfay on June 22, 2014
  3. Great books at great prices!
    Written by Tim on June 23, 2014
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30+ reviews from PriceGrabber

  1. Very good!
    Written by etch4278 on March 13, 2014
  2. Easy to navigate and find books needed for college. Much cheaper then buying at other online and campus bookstores
    Written by Cowboy51_2006 on June 3, 2014
  3. I am highly pleased with my experience. I did not have to do too much searching for what i was looking for.
    Written by melodym.lawson on January 17, 2014
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1+ reviews from ResellerRatings.com by Answers

  1. My microeconomics book with website access was almost $300 at the school and around $250 everywhere else online. Textbooks .com had it for $150 but I was really hesitant to by it from them given all of the bad reviews. I received the book extremely fast and in perfect condition, but after I had removed the shrink wrap my teacher changed the required material for class to another book and website. I had not even opened the book or taken the shrink wrap off of the access code. There were stickers on the book's shrink wrap stating that "under no condition would the book be returnable if removed". When I called Textbooks.com almost in tears, the operator told me to send the book & code back and if it was still in perfect condition (which it was) they would refund my money, or at least give me buy back cost (they were not currently even buying this book back). Well, less then a week after they had received the package back at their warehouse, I was reimbursed for the entire cost of the ...
    Written by MessiJessi on January 23, 2014
  2. I came here to check on resellerratings before purchasing on textbooks.com. The mostly negative reviews made me worry at first, but in the end I decided to give it a try as I found a book I couldnt find anywhere else for such a good price. Let me tell you I cant say anything bad about them as I received my order fine and in the described condition. I would place an order there anytime again.
    Written by Jude22 on May 6, 2014
  3. Complete ripoff. Claimed they did not receive a book that I have sent and asked me to identify a book that they claim they have received instead. Refused to pay.
    Written by jtnyc on June 19, 2014
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1+ reviews from TRUSTPILOT

  1. Purchased a textbook for my son through Textbooks.com marketplace. Their vendor was GreatBookPrices. I purchased the book on 12/22 with it to be shipped from MD to MA. When the book had not arrived by early January, I first contacted Textbooks.com who said that they had no control or oversight over their marketplace sellers (big help). I contacted, by e-mail, GreatBookPrice who autoresponded. Through an exhaustive internet search, I was able to find a telephone number. I was told that the book was not shipped from MD but instead CA. I never would have purchased from them if I knew that it was to be shipped from CA. The tracking number supplied was bogus so there was no proof that it even shipped. The book finally arrived on 1/15, two days after my son returned to school. Beware of buying through Textbooks.com marketplace or with GreatBookPrice.
    Written by Michael on January 21, 2014
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