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TheShoeMart

4.6
755 reviews in the past 12 months
5 star
4 star
3 star
2 star
1 star

Highlighted reviews

500+ reviews from Bizrate

  1. Very Satisfied, will do business again.
    Written by coreldave33 on April 9, 2014
  2. They have excellent prices on what I'm looking for and with free shipping my shoes have always arrived within two days. My first stop for shoes!
    Written by JBMunzner on April 9, 2014
  3. First Time shopper to the site .. Excellent price. Very satisfified
    Written by coreldave33 on March 30, 2014
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100+ reviews from PriceGrabber

  1. Found exactly what I was looking for and it was quick and easy.
    Written by oddious4503 on April 14, 2014
  2. quick, easy and no problems
    Written by tamasillajr on March 12, 2014
  3. good, searching is easy. However I was having issues getting my coupon applied through paypal. It would show in my totals on shoe mart, but not when it redirected me to paypal.
    Written by jexi2134 on March 8, 2014
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10+ reviews from Google Wallet Reviews

  1. Need shoes? Get shoemart.com
    Written on May 9, 2013
  2. Very good; everything arrived on time and in good condition. Unfortunately, I got the wrong size of shoe, but the return policy is pretty good, so I can send the shoes back.
    Written on May 15, 2013
  3. Great. I would buy from them again.
    Written on June 4, 2013
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1+ reviews from Viewpoints.com

  1. I purchase wide shoes, and prefer a flatter style, due to the way I step; with this site, I found more than one great pair of boots to choose from, and top name brands. I am not picky so much in the sense that I only wear top name brands, but for comfort, and to avoid feeling trapped, I need a shoe that fits my feet a certain way; on this site, I seem to have found quite a few options that provide exactly what I am looking for. Quality shoes, and I have found quite a few of the top name brands, when purchasing boots on this site. I live in colder region (Chicago, IL), and the boots I have purchased, not only fit extremely well, but also keep my feet very warm, regardless of how cold the external temperature gets. If you are a picky shopper, and need an exact style or fit when purchasing a new pair of shoes, give this site a shot; it has wide selection, and I have found great quality products on the site as well.
    Written by aless234 on January 9, 2014
  2. I didn't have the worst experience with the ShoeMart but my experience was definitely not good enough for me to shop there again. I really wasn't happy with the service. The shoes were fine but they were shoes I pretty much could have bought anywhere else. It was not like this was the only site that sold these particular shoes. After I placed my order I felt like it took forever for my order to actually ship out. It took so long that I actually forgot I even placed my order. When I finally remembered I checked my order status and nothing had changed and it had been over a week. I contacted customer service and they gave me excuses about the warehouse being closed and what not. It just annoyed me how my credit card was charged right away but yet it took so long for me to get my order. I don't think there is any reason for my order to have taken that long and honestly it probably would have taken longer than it already did had I not made that phone call.
    Written by princessnicky4e on December 29, 2013
  3. I like supporting the little guys and The Shoe Mart is a niche shoe company that operates on a smaller scale. For a small operation, they do have a huge collection of shoes. Furthermore, they offer free shipping and also 90 day return period, which is pretty great. The problem is that I do not think that they ship their shoes from their own warehouses directly. This is because some of the sales that I see on their website is exactly the same sale on the shoe brand's home page. For example, the Allen Edmonds shoe sale is exactly the same as the one on the website. So, my thoughts is that they are affiliates for these companies. This make sense because the shipping is extremely slow. About 2 weeks compared to other retailers. The items will definitely come, however, you would need to have the foresight that you need the shoes several weeks in advance or else you will be quite disappointed.
    Written by nextgenkai on October 4, 2013
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1+ reviews from ResellerRatings.com by Answers

  1. Unlike everyone else, I had a flawless experience with The ShoeMart. I ordered a pair of Naot sandals on June 8, 2013. (Saturday). I saved $25.00 compared to any other price available online. My shoes arrived today, June 12, 2013. (Wednesday). They are the right size, color, and fit perfectly. Granted, I did not have any conversations with customer service, but my experience unlike most people was great.jolist55
    Written by Jolist55 on June 12, 2013
  2. Should you receive the exact shoe you ordered, on time and the fit is good and the merchandise has zero defects you might just be happy with your The ShoeMart order. Just as you would ordering from any other on-line shoe retailer. Do not choose The ShoeMart if you are considering the 90 day return policy or the promise of "easy returns". The only easy part of the easy returns process is the Fedex tracking. The ShoeMart does staff a call answering group that will track that you have called in to inquire about your return. Should you call in a following day, a call answering representative will be happy to remind you that you have called in already and that you are bothering them. You will be offered no further status information other than what is already on-line...awaiting merchandise. If they actually provided details and kept the customer informed they might be offering "Customer Service" which they are clearly trying to avoid. The only staff inspecting your return is the owner and ...
    Written by Emory1 on March 6, 2014
  3. I really wanted to like The Shoemart. They have an extensive selection and pretty decent prices. I ordered a pair of premium Carmina shoes at a discount and was very happy with them (even if one of the shoe bags was missing). So, I went back to see what other Carmina models they had in my size. I put "Carmina" in to the search bar and then clicked on "Carmina" on the results page to filter down to only the brand I wanted as the search had also returned some other brands. After filtering down to only the brand I wanted, I used the available "BY US SIZES:" filter to see what I thought would be shoes in my US size. It returned a few styles and one in particular I wanted to buy. So I clicked on it and was served the product page. The only size available was 10, so I quickly ordered it and paid without paying much attention to further details. A few days later I was pleasantly surprised by the package that arrived at work from The Shoemart. I opened it and took a look at the shoes. They ...
    Written by ShoeShop on December 23, 2013
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