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Torrid

4.5
13,165 reviews in the past 12 months
5 star
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1 star

Highlighted reviews

10,000+ reviews from Bizrate

  1. I really enjoy shopping at Torrid, but the prices are a bit expensive.
    Written by Kia on August 18, 2014
  2. I love torrid!
    Written by Tbrown on August 18, 2014
  3. I do not like the checkout experience it is not easy to make changes or find information that will make the checkout possible. I now have two Torrid diva style numbers.
    Written by JuLee on August 12, 2014
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1+ reviews from ResellerRatings.com by Answers

  1. An obsession with gothic while not being skinny? Hot Topic employees directed me to their plus size store. While not quite as punky/obviously rock and roll as the regular brand, it works! I've found awesome clothes that fit my style as well as my size!
    Written by HollyXOX on April 4, 2014
  2. Terrible customer service. The worst. I ordered on line, wanted a e-gift card. Got a gift card in the mail instead. I had to call 4 times. Got double charged, got told I could not modify it, got told there were no supervisors. I never got it resolved. Never got my refund. Torrid is all time worst customer service. I will never shop at this store again. Beware, if you have a problem with your order, you will be up the creek.
    Written by Kirannnnnnnnnnn on August 19, 2014
  3. Very dissapointed in the service and explanations even after speaking with a customer service rep it was very UNCLEAR as to how order was to be shipped on your website a PO BOX option was not available and very inefficient . I order something from forever 21 the same day as I placed this order , not only shipping was only 15.90 it also got here by Saturday .. I decided to give your company a try. But this will be the first and last time I purchase something from your online site . I don't understand why something as basic as a shipping method was such hard thing to be sure of.
    Written by Kanaloa1101 on April 6, 2014
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