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ToyWiz.com

4.6
6,083 reviews in the past 12 months
5 star
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1 star

Highlighted reviews

6,000+ reviews from Bizrate

  1. I've ordered from Toywiz for years and it will always be my favorite site to purchase toys from. The shipping is always lightning fast and I have never had a problem with any of my items. Thank you Toywiz
    Written by nickjen on July 24, 2014
  2. I wish the "preorder ships on (month + day)" titles were easier to read I can't ever find out whisch day it's a bit annoying. Otherwise great site.
    Written by SatanLovesDaleks on July 14, 2014
  3. great selection of products and pricing is very good.
    Written by Zwagner on July 19, 2014
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1+ reviews from ResellerRatings.com by Answers

  1. I placed an order online with toywiz on july 13, 2014.I went to my toywiz account to check the status an it wasnt showing the progress of my order. So I emailed an called an both times they said that they was assembling my order in their warehouse. Then today I get a message saying that there was a problem with two of the iteams that I had placed an order for. so I called again today to find out what the problem was an they was out of stock on two of the three iteams that I had placed an order for. an said that my order would be shipped out on friday. This is only the second time that Ive ordered from toy wiz. Im not pleased with my service this time with them. so now Im guessing that it will be sometime next week before I get what I ordered. I live in south carolina an toy wiz is in new york.
    Written by summerbreeze43 on July 16, 2014
  2. Extremely disappointed and heart broken.I placed an order just under a week ago for a s h figuarts dragonball z frieza final form character for my fiance.Well it arrived today and I feel absolutely terrible. I literally feel like we paid 60$ for a piece of trash.The front left corner of the character's box is very dented INCLUDING the cardboard brown factory box which tells me that whoever packaged it into the main shipping box saw the dented box and chose to send it anyway.What's worse than all the smashed corners is the fact that the front plastic off the box is very cracked and broken. Like.. ridiculously.I went from overjoyed to see my future husband's face to in tears feeling so guilty for ordering a figurine he can't stand to look at.I did not pay $60 for a collectible figure to come in such poor condition when according to your site you're items are shipped in factory fresh condition.I have a hard time believing that broken plastic and a smashed corner would be considered ...
    Written by ajpeacockk on March 27, 2014
  3. I made a large purchase of over 50+ marvel legends figures and paid almost full market price for each figure. I spoke to customer representatives concerning the condition of the figures, card and bubble. Response, "everything is near mint, case fresh, very minor shelf wear, great pieces!"That's not what arrived. About half the figures showed more then minor shelf wear, many of the bubbles were scratched and faded, dings on card, card splitting, bubble coming off the card (and in some cases, the bubble seemed to be taped back on). Called to ask for our options as I was mislead to think the figures would be up to a collectors standard and had expected them to understand the term near mint, case fresh. They shared with me that one figure had damage, on the card. I accepted that figure. 10+ figures also showed the same damage and wear as that one and they didn't share that info. On the phone they continue to claim that the best pieces were picked and no damage was there and I should ...
    Written by Devennir on February 7, 2014
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1+ reviews from TRUSTPILOT

  1. I have ordered from this online merchant only 3 times now, and the last. Too bad I didn't read any reviews prior to dealing with them. They are huge competitors with the other big guys like bigbadtoystore and eBay. Only ONE item I ordered of the 3 arrived on-time. The 2nd was delayed a month with zero email follow-up. I didn't even received the 3rd one, which was supposed to ship last month - - and my cc was initially charged. Thank heavens, under $20. Toywiz has evidently dealt a raw pkg for some years now. Any wonder they remain in business. Their only CS is via email. Don't do online business with them, and there is no way to remove/cancel your cc on your own customer account. Caveat Emptor.
    Written by peanutlee33 on February 17, 2014
  2. I placed an order with ToyWiz which totalled over $300! Paid using my AMEX via PayPal for total security. The next day I received an email asking me to call them to confirm my card details? I've paid via Paypal so they don't need my card details. Plus I'm in the UK so calling the USA would have cost a fortune. I really wish id read the reviews on this company before placing this order. Once I questioned this they confirmed within 30 minutes I needed to call them but when I asked for a refund it took all day to get a response. Luckily I paid via Paypal so got my money back. Bit of shopping around and I've placed the same order $30 cheaper and no fuss. Poor service and not international friendly.
    Written by ANDY PEEK on June 6, 2014
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