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trivago

3.6

Ratings based on data collected by Google and/or its partners. Learn more

Google Consumer Surveys
Based on 481 responses*
Detailed Ratings
Fees
Mobile app
Prices
Selection
Service
Travel info
Website
Very Poor
Fair
Excellent
5 star
4 star
3 star
2 star
1 star
31 reviews in the past 12 months

Highlighted reviews

20+ reviews from TRUSTPILOT

  1. It is nice that the site brings multiple hotel websites together. However, I find the interface not use friendly. The hotel site shows up on the search was a UK site, which causes foreign transaction Fee. Also the same hotel site has not displayed the number of guests. I had to make another reservation for the correct number of guests, which cause additional foreign transaction fee again.
    Written by Yin on June 7, 2016
  2. GREAT SITE. DOES ALL OF THE HARD WORK OF PRICE HUNTING FOR YOU! LOVE IT.
    Written by Alissa V. on June 11, 2016
  3. Used rarely usually when I am on the road and need something quick and easy
    Written by Jan Matsumoto on June 9, 2016
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1+ reviews from ResellerRatings.com by Answers

  1. You think you are making a reservation as you would through any other service like Expedia. However, once you place the order, they inform you that they are working with the hotel to confirm it (they don't have real-time info), and will call you (they don't). Since they didn't caIl, I called them to confirm. They answer in Spanish (I ordered in English), pass to another person, pass to another person, then to another, and they just kept me on hold for longer than a reasonable amount. I hang up, and call back. Went to the hotel (Ceasars Palace) that I thought they made the reservation. Called them back, they said it wasn't available but another one was (The Luxor, which costs a little more). They confirmed it 3 times. I drive to the Luxor, wait in a line, to find out from The Luxor that no reservation exists nor were they available. I spend total 3 hours just trying to get a fcking hotel through Trivago. I call back. No apologies. No coupons. No discounts. No reconciliation from ...
    Written by RodneyR on March 8, 2016
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1+ reviews from Viewpoints.com

  1. I already use trifago and compare his prices with other sites then i have confirmed that is the best his price is very cheap it could sold for trifago members more than 50% and i travel many times with trifago offers you economize and save a lot of money
    Written by Nejmedine on April 29, 2016
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* Surveys were created and administered by Google in the last 12 months. Ratings summarize consumer opinion only and shouldn't be treated or relied upon as facts about the business, nor do they represent Google's views about the business.