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Vivid Seats

4.5
5 star
4 star
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1 star
491 reviews in the past 12 months

Highlighted reviews

400+ reviews from ResellerRatings.com by Answers

  1. Great customer service. Agent 2322 very helpful and polite
    Written by Ortegatony46 on June 14, 2015
  2. Great experience. Very helpful service -- good suggestions.Quick and easy -- Best ticket buying exercise I have ever had. John
    Written by eaglejohn on June 10, 2015
  3. It was a pleasure to do business with Charlie! He was so pleasant and helpful and he said he liked the Buffalo Bills!' We got a great price for our tickets and I would definitely use Vivid seats again!
    Written by Cathylajudice on June 14, 2015
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10+ reviews from Viewpoints.com

  1. I was very satisfied with vivid seats I will use them again.
    Written by Mnika on November 19, 2014
  2. Corinna was extremely helpful in the purchase of these tickets for my son for Christmas. She made the buying process painless. She was extremely knowledgeable and was able to answer all of my questions prior to me finally making the decision to purchase the tickets for my son.
    Written by ddamario on November 22, 2014
  3. I tried purchasing tickets via vividseats.com, however due to the fact my shipping and billing address are different addresses I could not complete the purchase online (they only give you an option to enter a single address). I call the phone # on top of the screen, and explained the issue, without any hassle Kyle took over, and help me complete my order via phone, just as quick as it would have taken me ordering via vividseats.com. Excellent service courteous and professional, no long hold (live person answered within seconds). All in all great experience, definitely be back for all my ticket purchases. Just please add an option for separate billing and shipping addresses. Thank you!
    Written by wp on November 20, 2014
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1+ reviews from TRUSTPILOT

  1. Ordered two tickets to Mama Mia and when I got my confirmation it was the day before i would be in NY. Swear I clicked correctly and feel I was switched. Called their help line within 30 seconds to ask to switch to the next night; and they refused to help. Said read the contract I clicked on.. Done deal, no exceptions. What a bunch of lazy swindlers. Should have been easy to change and allow me to buy the next night. Would have been indebted to them for years. Now will never deal with them and will be sure to tell at least 100 friends to avoid them as well. Have a about 500 FB friends and will warn them as well. Sign me very bitter in Houston
    Written by Mark Denman on June 22, 2015
  2. stubhub is my favorite to buy game tickets but they didn't have anymore seats. Vividseats has pretty high fees but will definitely continue to be my next place to go if I can't get tickets on stubhub!
    Written by Renee B on September 4, 2014
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