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Wag.com

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12 reviews in the past 12 months

Highlighted reviews

1+ reviews from ResellerRatings.com by Answers

  1. I am copying an email thread with wag.com today. Hopefully someone in the executive offices at Quidsi and or wag will read this and contact me :-------------------------------------------Please call your warehouse to verify wet food went out. I need it today. I modified order TEN minutes after forgetting to add litter yesterday. Litter shows out for delivery. UPS just told me they show cat food not picked up yet. This happens with wag time after time after time. Please contact me ASAP to let me know the status. Once again I have to walk downtown to get cat food. I use wag as I don't have a car here in a Jersey City and these screw ups waste my time and defeats the purpose if using your services. Perhaps I should write a review to let others know as well so they don't have to experience this over and over again. Not to mention the numerous times we have received damaged goods or fed ex leaving pkgs outside that get stolen.Can I bill your corporation for my time wasted constantly ...
    Written by mrasg1 on February 12, 2014
  2. "Great Store!!! Fast Free Shipping.. After a quick review I found that the parent company of wag.com is in fact owned by AMAZON. New customers can get 20% off by using code DEVI5978 at checkout.I would highly recommend this company!!I made a big purchase of items for my aquarium!. I have never used their customer service but everything else seems great about this company! I would highly recoomend"
    Written by dstephe9 on November 23, 2013
  3. Ever since they raised their shipping cost it isn't worth paying for the already over price products. Before I would since I justified gas cost to driving to buy it but not the case anymore.
    Written by Ny91128 on January 18, 2014
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1+ reviews from TRUSTPILOT

  1. Use the code MELN6440 save 20% Wonderful Store !!! By the way, you can save 20% on your first order if you copy/paste coupon code MELN6440 during checkout. The discount is valid for your first order, this code is valid for orders $35+. Weekly discounts, a huge selection of products and very fast delivery. Overall I highly recommend wag.com to everyone!
    Written by Valentin on May 28, 2014
  2. Definitely one of the best customer service team of any online store I've dealt with I was immediately able to speak to a representative when I called (no hold, no pressing numbers for this & that) I told him about the issue I had with my order He put me on hold for a few minutes & Told me they would replace it free of charge No hassle of shipping it back to them or nothing. Easy. My package is coming tomorrow.
    Written by Jaime Lee on October 18, 2013
  3. Wag.com was great the very first time I shopped from them, you can pretty much always find some sort of coupon code for free shipping and 10-20% off your first order. After that it sort of goes down hill. Sure they have fast shipping on everything, but you can find better prices on almost every single item they sell at other sites. Definitely worth a shot on your first order from them (Make it a big one, its a good deal!) but after that I would say hit up almost any other pet supply chain and get the same or better prices.
    Written by Mjj Johnson on March 8, 2014
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1+ reviews from PriceGrabber

  1. Super fast selection, cart, checkout. Pay Pal is offered. Discount on 1st order was true and valid, no tricks unlike other websites. Low, low shipping. I am exceptionally pleased. I spend way, way too much time on other websites searching for coupon offers only to find them either invalid or not as presented when applied. This took me 5 minutes from start to finish. I WILL BE BACK!
    Written by jacknabox on January 19, 2014
  2. I SAW THE AD ON THE SUBWAY, IT WAS AN ANSWER TO MY PRAYERS. WITH 3 CATS, i AM ALWAYS AT THE PET STORE, KITTY LITTER IS SO HEAVY TO CARRY. THE SELECTIONS AT WAG ARE VAST AND VARIED AND TOP QUALITY. EVERYTHING YOU COULD POSSIBLY WANT OR NEED. I AM DELIGHTED TO DISCOVER THIS WONDERFUL WEBSITE, NOW, I DON'T HAVE TO DREAD MY TRIP TO THE PET STORE, THIS IS TRULY GREAT, PRICES ARE RIGHT, WONDERFUL, CUSTOMER FOR LIFE.
    Written by mcart.sing on March 17, 2014
  3. I was told that it may take up to 2 days for them to verify the RX which is normal but, was given a great piece of mind when it was completed within and hour. Thank you, for the quickness.
    Written by givenoblow on November 30, 2013
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