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Wayfair

4.7
33,862 reviews in the past 12 months
5 star
4 star
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1 star

Highlighted reviews

9,000+ reviews from Google Trusted Stores

  1. The prices of the items I purchased were higher than other retailers but the packages arrived on time and in good condition.
    Written on April 7, 2014
  2. Lots of selections (shopped for king beds). The bed I settled on arrived safely, no delivery damage. It is a good, solid, quality piece of furniture.
    Written on April 4, 2014
  3. Good overall
    Written on April 1, 2014
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20,000+ reviews from ResellerRatings.com by Answers

  1. I purchased 2 of the nightstands are they were the perfect size and color. The delivery service for the items was super speedy as usual. Thank you again for offering a product with a great price!
    Written by lynncarrithers on April 13, 2014
  2. I was happy with the product I received.Thanks
    Written by linda_james on April 10, 2014
  3. The chair cushions were perfect. The size was exactly as I measured, and the colors and pattern just as shown. Delivered in a timely manner, and especially liked the fact they were sent by FedEx who always knocks at your door to make sure you receive. Thank You
    Written by jody53 on April 8, 2014
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2,000+ reviews from Bizrate

  1. Wayfair was given an Overall Satisfaction rating of 10 out of 10 from this purchaser.
    Written by Cissie on June 19, 2013
  2. Great prices and fast delivery!!
    Written by Stephanie R. on June 17, 2013
  3. I'm very happy-shipped earlier than expected, wonderfully packed-couldn't find this product ANYWHERE for such a good price-I LOVE it!
    Written on June 19, 2013
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1,000+ reviews from PriceGrabber

  1. I loved the item from this company. Delivered as scheduled. No problems at all. Definitely recommend.
    Written by Eugene1982 on October 22, 2013
  2. I have ordered multiple times from Wayfair and am always pleased with the sites graphics and ease of use.
    Written by gbengtsson on August 22, 2013
  3. Love the variety offered on this site! Had a slight glitch at checkout with the site thinking my as trees address was a P.O. Box but other than that, it was good.
    Written by lbishton on August 11, 2013
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1+ reviews from TRUSTPILOT

  1. I was recently in search of a new bed for our bedroom and had gone to all of the local furniture stores. I found the one I wanted at a store but they said they would have to order it for me. I got the name and model number and decided I would research it before I purchased it in the store. I found the same cast iron canopy bed listed on Wayfair for $190 cheaper than at my local furniture store. I decided to order it and was even more pleased when I found out the shipping was free. I received a confirmation e-mail with delivery date and it arrived as scheduled. To my surprise, I had my bed delivered to my door within 5 days. Of coarse I had to put it together but I can live with that considering how much money I saved.
    Written by Monica Walker on November 20, 2013
  2. Great selection, and they have daily sales . The shipping is amazing, you get your order within a couple of days . I love it . DEFINITELY RECOMMEND THIS SITE !
    Written by Sandrine Fouilhoux on June 6, 2013
  3. I have to say I have not had a good experience with this company. I ordered a solid wood blanket box and was looking forward to receiving it. However, when it arrived and I opened it I was very disappointed. The item did not match the web description at all. It was much darker in color (almost black what supposed to be light brown) and a few inches wider as well. I rang their customer service, explained the situation and also asked for the box to be collected and my money refunded. They were very nice and helpful and said it won't be a problem. Then the operator gave me a date of collection. However, the company wanted to charge me 40 for this as "I did not like the product". I once again explained that that was not the case, and actually it was not my fault they sent me something I did not order. Then the lady put me on hold and when she came back on she offered to split the cost in half so that I would only pay 20. I almost laughed when I heard this. She missed my point ...
    Written by Anna Vraniakova on December 13, 2013
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1+ reviews from Viewpoints.com

  1. I wasn't too familiar with Wayfair.com until I came across it searching for a rocking chair through Google. Time was running out and I was in need of a rocking chair for a Christmas gift. The site layout is very traditional and is on par with similar sites of its ilk. After deciding on a rocking chair I searched around the site to see if there were any discount codes available. There was a discount code available once I signed up for an account. I setup an account and the code was sent to my email address very promptly. I entered the code and received 10% off my order, which qualified for free overnight shipping. Let me add by saying the checkout process is done on a single screen, which is more practical me. once I placed my order I received a confirmation email. A hour or so later I received another email informing me that my order had been shipped. I received my order the next day before 9:00 am. I would definitely recommend Wayfair.com for anyone looking for home goods at a ...
    Written by kingoftheink on January 14, 2014
  2. Wayfair.com has some very nice, stylish and innovative furniture. It is also expensive for the most part. My favorite area of the site is in the category of entertainment centers. I like them so much, I actually bought one. I was able to find one that was very reasonably priced and very stylish. Their customer service is amazing. They were very attentitive to my emails and questions. They had a lot of information on the site that answered the greater majority of my questions but also made themselves fully available before, during and well after my order was placed. I was surprised by the ease of the shipping process. Besides that, I was thankful to find out that the shipping was free. Paying shipping charges for something so heavy could have been extremely costly. I was beyond pleased with the entertainment center once it arrived. It is made of very high quality cherry wood with a high gloss looking finish. It wasn't all that difficult to put together although, I would have preferred ...
    Written by Estella1 on March 21, 2014
  3. I recently purchased four dining room chairs from Wayfair.com on a Thursday night. I received free shipping and Saturday morning they were delivered to my home. Their shipping is unbelievably fast. The chairs were absolutely beautiful and well packaged. We unpackaged each chair and sat them aside as they were unfinished and I was planning on painting them later that week. When I was ready to paint, I realized that one of the chairs was very wobbly, it would not sit level, even with those little sticky furniture leg pads. I immediately contacted Wayfair customer service and asked if I could return it. I had already thrown out the packaging at this point. I received an email from their customer service department within six hours letting me know that another chair would soon be on it's way to replace the wobbly chair and that I could either keep, donate or dispose of the defective chair as I saw fit. It did not cost me a dime. They shipped the new chair out the following morning and it ...
    Written by PaulaWillbanks on February 6, 2014
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