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Ratings based on data collected by Google and/or its partners. Learn more

Google and its partners use a rigorous methodology to evaluate the quality of merchant shopping experiences. Learn more
Data for this merchant provided by Google and/or the following partners:
Shipping & DeliveryReturns
3-5 days
average delivery time
greater than 98%
on-time delivery
greater than 90%
accurate & undamaged orders
less than 10 days
returns processing
30 day
return policy for most items - Details
ease of returns
Customer Service
3-6 hours
e-mail support response time
less than 45 seconds
phone support response time
5 star
4 star
3 star
2 star
1 star
181 reviews in the past 12 months

Highlighted reviews

100+ reviews from Google Trusted Stores

  1. Excellent shopping experience. Items arrived in plenty of time for the party, and were of wonderful quality. Bookmarked the website for future purchases.
    Written on February 9, 2017
  2. Every time I use Windy City novelties I am not disappointed- great prices speedy delivery and great customer service when needed. Always recommend to friends!
    Written on February 2, 2017
  3. Service was good but items were sail to be 1 1/2" and were bigger than that so not usable for project. They were however very cute so keeping them for another time.
    Written on June 14, 2016
See more reviews from Google Trusted Stores »