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XHeli.com

4.4
3,463 reviews in the past 12 months
5 star
4 star
3 star
2 star
1 star

Highlighted reviews

3,000+ reviews from Bizrate

  1. i was disappointed that many of the chargers you would expect a RC outlet to have, they didn't have. Overall i am happy with what I ordered.
    Written by nerdpatriot on July 23, 2014
  2. there are a few more helicopters that I liked but you out of stock....
    Written by bigdaddy on July 17, 2014
  3. Awesome prices
    Written on July 10, 2014
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1+ reviews from ResellerRatings.com by Answers

  1. I have purchased from several hobby shops and I have never delt with such a treble outfit. Not only did they screw up the order by sending the wrong item, but did it for a Christmas gift for my son. Xheli uses a third party support page that obviously isn't monitored since I've received no communication back that the ticket has even been looked at. They provide no email address and forget about getting them on the phone. As of this review all I've been able to do is notify my credit card company that this is a disputed charge. I would not recommend this shop to anyone... God forbid you have a problem order, their service sucks!
    Written by Joelsal on December 27, 2013
  2. Whatever you do, don't count on this company to stand behind anything!! Ordered a helicopter, came in a crushed box. After opening it and checking it out it had immediate issues and incapable of flying. Can't get any response from these no good bastards!! $300 down the drain!!
    Written by planodad on February 24, 2014
  3. Xheli is a scam. Don't ever buy anything from them. I ordered 2 rc helicopters and after 3 weeks still never reseived them. I tried calling the company but they blocked my phone number so that I can never reach them. I had no way to contact xheli , so I had to file a dispute with my credit card company just to get my money back. Beware of this company !
    Written by Mountainssb on January 5, 2014
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1+ reviews from TRUSTPILOT

  1. I have ordered 5 helicopters from XHeli within the past year an haven't had any problems. All my helis worked great and they came within a week of placing the order. I'm not sure as to why others have had horrible experiences with this website. They might have gotten new employees or management or something recently, but I'm not sure. The only thing I don't like is the constant emails from the website. I plan on ordering a couple more times from XHeli in the near future.
    Written by Daniel on July 25, 2014
  2. I would give this company 0 stars if it were an option. They called me a week ago to tell me that one battery out of several things ordered was putting my 2nd day shipment order on hold because it is not in stock. They left a number to contact them and it is forever busy, I have called it 50 or 60 times now. Also, the email customer support seems to be non existent and impossible to find to even send them an email. It seems that they would want to take better care of their customers when they are spending 300 plus dollars on orders. Who knows...maybe it is just a scam.
    Written by Rick on December 19, 2013
  3. They sent 2 non functional quadcopters. No phone support and their return procedure is so problematic we just contested it with our CC company.
    Written by Martin Heyn on February 18, 2014
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