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ZenniOptical

4.7
5 star
4 star
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1 star
5,295 reviews in the past 12 months

Highlighted reviews

5,000+ reviews from ResellerRatings.com by Answers

  1. I just purchased my first pair of glasses from Zenni . I have to say, I am pleasantly surprised! I read all the reviews and they were mixed, but I went ahead and ordered anyway. I bought 2 pair. I have a very high prescription (bad eyes) so 1 pair I ordered with the works- high index lenses, non glare, a frame, and clip on sunglasses and they only cost me $70. Now, for the same pair at WalMart, these glasses were going to cost me over $250, after insurance! Yikes right?! After ordering the pair with the works, I wondered about the quality of just their basic pair. So, I ordered a $6.95 frame and got the free lenses (polycarbonate, mid index) without the non glare. And to my surprise, even though the lenses are thicker, the quality was really great! I'm very pleased and I would recommend Zenni Optical to anyone! They took about 3 weeks to get to me, but the wait is worth it. Really, it's only about a week longer than the Dr's office. To save that much money and get a quality product, I ...
    Written by LOakley04 on March 10, 2015
  2. I ordered my first pair of glasses from Zenni last April. They showed up a couple weeks later and they were perfect!! Haven't had a single problem with them! Plus, I only spent $68!! I heard about them through my sister in law. So, just found out my daughter needs glasses. They measured her at the drs office and gave me a quote on a pair, $319!!! I took all the info from their measuring and her prescription and ordered a pair off Zenni that even has engraving on it for $48!! No way am I going to pay hundreds of dollars for a child's glasses! Can't wait for hers to come! So glad we have this option!!
    Written by Rsmaeecof6 on January 25, 2015
  3. Love the interface that lets you try on the glasses, though the size of the glasses width-wide isn't truly proportional. Navigating the site can be a little challenging. The three pairs of glasses I ordered were done correctly, were just as advertised, and have endured for 7 months with no issues at all. I've ordered 3 more pair since then!
    Written by sue_virga on March 3, 2015
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40+ reviews from eKomi

  1. Glasses came in faster than expected. :)
    Written on February 19, 2015
  2. Great customer service! The prices are amazing and the selection is great. Many choices to pick from. Staff is very helpful. I am always satisfied! Thank you!
    Written on March 24, 2015
  3. they came as tinted. not sure why? So I didn't use them.
    Written on January 15, 2015
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1+ reviews from Viewpoints.com

  1. I was 100% pleased with my glasses from ZenniOptical.com. The frame looked stylish and well made. I had my optometrist checked the lenses and they were fine. So affordable and the shipping was super fast! I will never shop anywhere else for my eye care needs.
    Written by michael592 on September 20, 2014
  2. About a year ago my daughter needed glasses, at the age of 3. I have never worn glasses, and had no idea about where to buy her prescription glasses without breaking the bank. We were told by her doctor that she may need to change her prescription a few times due to what she was diagnosed with. Insurance paid for her first set, which would've cost out of pocket around $250. I knew that she would need a backup pair in case something happened to her glasses, she is a very active 3 year old. I had no idea that there is cheaper places online that offer quality prescription eye glasses. ZenniOptical was one of the places that was recommended by parents, who couldn't pay the high prices that comes along with buying glasses. I browsed the website and only found a handful of frames that would fit my childs small face but the price I was very pleased with. They offer live chat if you have any questions while you are online, and this helped me narrow my search. I placed my order, only spending ...
    Written by AprilTolley on January 9, 2015
  3. When I needed glasses for the first time, I was overwhelmed at picking out frames and felt pressured to make an immediate decision at the chain store optomitrist. The problem is that all the frames I liked were $400 or more! I went home and googled "eyeglasses" and found Zenni. A pair that was very similar to the ones I liked at the chain store were only $15. I was shocked! After following the instructions on the site about how to pick out the right frames for your face, I was able to buy three pairs of glasses for less then I would have paid for one pair elsewhere! They arrived quickly and I am very happy with them. The next time I get glasses, I'll be buying them from this site.
    Written by Jenjlg on July 25, 2014
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1+ reviews from TRUSTPILOT

  1. I've ordered 8 pairs of glasses in all from zenni; I've been very happy with them and their low prices, and plan on ordering from them again in the future. I agree with an earlier reviewer in saying I'm a little bummed that some of my favorite frames are permanently out of stock, but I guess it is what it is. Here's the negative experience: of 8 pairs of glasses, 1 of the prescriptions was off, and 1 pair of frames broke after about two months. Zenni offered to look at the pair with the wrong prescription, but given how inexpensive they were, I couldn't be arsed to go to the post office to bother with returning and all that hubbub. I can't fault zenni on that pair, since by all means they were willing to make it right (albeit not pay for postage both ways). The pair that broke was a striped pair that were made from left-over plastic in other lots being melded together, and it broke right at where two of the colors combined, leading me to believe the plastics were either very slightly ...
    Written by Melissa Saltzman on December 16, 2014
  2. Great glasses, great selection, great prices, great site!
    Written by Sarah Lynn on November 15, 2014
  3. Zennioptical mixed up lenses with another frame in my another order, their lab. installed lenses edge thickness 4.00 mm instead of 2.4mm #1.59 (+$66.00). which I was ordered. They refused to correct their mistake nor refund back 100% of payment. Re: #155414
    Written by HAD on February 13, 2015
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