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Ratings based on data collected by Google and/or its partners. Learn more

Google and its partners use a rigorous methodology to evaluate the quality of merchant shopping experiences. Learn more
Data for this merchant provided by Google and/or the following partners:
Shipping & DeliveryReturns
0-3 days
average delivery time
greater than 98%
accurate & undamaged orders
less than 10 days
returns processing
45 day
return policy for most items
ease of returns
Customer Service
0-3 hours
e-mail support response time
less than 45 seconds
phone support response time
5 star
4 star
3 star
2 star
1 star
3,839 reviews in the past 12 months

Highlighted reviews

2,000+ reviews from Google Trusted Stores

  1. A+++
    Written on August 14, 2016
  2. Great experience
    Written on August 13, 2016
  3. Excellent prices on open box items; items come with full factory warranty and are in brand new condition!
    Written on August 12, 2016
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1,000+ reviews from Bizrate

  1. Have made several previous purchases over the year, and I've always been satisfied.
    Written on August 6, 2016
  2. Great site and will continue to purchase in the future. Love the fact I can do payment plans.
    Written on August 15, 2016
  3. I love this company. YOu guys are allowing me to explore my talents further at an affordable cost. Peace and Respect to you all.
    Written by Dj Nil on August 5, 2016
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30+ reviews from PriceGrabber

  1. great customer service
    Written by millersheldon89 on September 7, 2015
  2. Just placed order however pay as you play sold the guitar
    Written by Rickyg64 on September 29, 2015
  3. ZZounds is an amazing music connection. Great gear, great prices and the best customer service Thank you, ZZOUNDS!
    Written by eifran101 on October 30, 2015
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1+ reviews from by Answers

  1. I purchased a guitar pedal from The ordering process was easy, prices were the best I could find, and it shipped expeditiously. It was packed firmly and arrived undamaged.
    Written by aaronanderson on October 23, 2015
  2. Because of zZounds I was able to purchase 3 amazing guitars and I will continue to be a lifetime customer to them because of there awesome customer service and great products. Thank you zZounds
    Written by cowboyloos14 on June 18, 2016
  3. I read a lot of reviews here, that I must say, gave me pause about doing business with Zzounds. I ordered 3 items with them, A drum machine, a mixer, and a guitar. I'm gone a lot, so it was a while before I could get home, and check everything out. Everything arrived o/t and was in perfect condition. All except the guitar, were on "play as you pay", and if you are credit challenged, this should be your first stop. Could not be more pleased with the company, or their service. They pick up the phone promptly, and will answer all questions, to your satisfaction. Update 11/3/15. Ordered a second drum machine, right on time, and they send payment reminders to let you know when they'll be drawing funds. Excellent service, prices, and financing.
    Written by Scenicruiser on October 16, 2015
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