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1,464 reviews in the past 12 months
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1,000+ reviews from Bizrate

  1. EXALLANT PLACE TO SHOP. HAVE BOUGHT 6 guitars,cases,cords and other accessories,will SHOP no other place.
    Written by on April 8, 2014
  2. No problems here
    Written by krh316 on April 6, 2014
  3. I run a small sound company. You guys have been extremely helpful for nay business growth, allowing me to get necessary products at a moments notice. I'm going to outfit my church with new gear very soon.Thank you, and feel free to have your customers reference me anytime.. I strongly recommend ZZounds.Tony
    Written by Tony on March 22, 2014
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300+ reviews from PriceGrabber

  1. Zzounds has a great selection, good prices and quick shipping. I've bought a variety of items from them, and I've never been dissatisfied. It is easy to find the products I'm interested in and easy to order them.
    Written by simplismic on April 14, 2014
  2. The website is easy to use, and checkout is very quick. I used the free shipping option, and the guitar arrived the next day! Guitar looks and plays great.
    Written by kboom23 on April 9, 2014
  3. ZZounds is without question the music lovers place! Fast, fair, and friendly. Best service out there.
    Written by AVEllen on March 9, 2014
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1+ reviews from by Answers

  1. After ordering a Takamine 128 at a great value(they beat the competitor price)I got sent the wrong model...just before Christmas. I called them right away, very pissed off. For my surprise, two days later I had the right one sitting on my lap. Customer service was above all my expectations. All guys very polite and focused on fixing my problem.I would recommend this store to anyone and will shop again if needed.
    Written by natt2rate on December 23, 2013
  2. I ordered a guitar and case that were listed as in stock, in fact the case told me there were only two left and I should order quickly. The next day the guitar shipped but the case didn't. Days later I get an e-mail saying the case was on back-order. I replied and told them to cancel the back-ordered case. Three days later I got a message saying the case was shipped and I was charged $120. I am still trying to get my money back. I will never do business with these people again
    Written by Jcurl04063 on March 3, 2014
  3. I am usually very pleased with zZounds. I've ordered almost, if not all my drum hardware from them. They always shipped UPS, which I prefer. UPS delivers before 1pm in my residential area, I can count on Big Brown showing up just before 1pm, like clockwork. This last time, they shipped via FedEx.. and boy can I tell you I am hating every last second of it. FedEx delivers around 7-8pm in my area. Completely unacceptable. I do not like it when I have limited ability to chose which carrier they are going to ship my package with. If they cannot allow me to state whom I want to deliver my order, I'll have to take my business to a provider that allows me the choice. I spend well over 2k a month on various hardware, parts and musical equipment. You would think that I'd be a valued customer.
    Written by Hoobascank on May 14, 2013
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