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Message Security Administration Guide >  The Message Center > Enable / Disable Message Center Access
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Enable / Disable Message Center Access

You enable users’ access to the Message Center, under User Access, which is available both for the default user and for individual users.

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Most User Access changes should be made for organizations. It is possible to configure User Access by individual users, but this makes administration more difficult. Except when disabling Message Center access for a specific user, use the org level User Access page, not the user level page.

You can also enable and disable the Message Center for several existing users at once using a Batch file command.

For more information, see the Message Center Examples in the “Examples of Common Tasks” in the Batch Reference Guide.

Where User Access Is Configured

You manage user access to the Message Center, by setting User Access permissions. These permissions are available both for an organization and for individual users, but settings should typically be made in certain locations, as follows:

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Organization Here is where you set permissions for whether all users in an org can modify their own spam filters, turn filters on or off, manage personal sender lists, add user aliases, and more. These permissions apply not just for existing users, but for new users added to the org, as well.
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Default User Here, you should make sure Message Center access is also enabled at the user-level—whether or not you want users to have it. This ensures that new users added to an org have Message Center access, unless you disable access for specific users. You should ignore other User Access permission for a Default User, as they don’t apply (new users get these permissions from the org).
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Specific User Here, you can view a user’s current Message Center permissions. Optionally, you can disable access for the user temporarily (rare), or override org-level permissions. Changing User Access for a specific user is not recommended, since it interferes with your ability to maintain the same Message Center policies across an org).

Enable Access for an Org

To enable Message Center access for an org, you make sure access is enabled at the user level. Then turn on the appropriate permissions for the org:

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For each user in the org, and for the org’s Default User, make sure Message Center Access is Enabled at the user level. Do this via User Access on the user’s Overview page.
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Don’t change other User Access settings for individual users unless you intend to manage that’s user’s permissions separately from other users in the org.
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Ignore other User Access permissions for a Default User, as they don’t apply. New users receive these settings instead from the org’s User Access, not from the Default User.
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This sends new users a Welcome email containing a URL and password for logging in to the Message Center. You might also want to enable other notifications, as well. See The Message Center & Notifications.

Disable Access for an Org

To disable Message Center access for all existing users in an organization, you must edit each user account to switch Message Center Access from Enabled to Disabled. To disable access for multiple accounts at once, you can use a use a Batch command. For details, see the Message Center Examples in the “Examples of Common Tasks” in the Batch Reference Guide.

To disable Message Center access for all new users you have not yet added to an organization, edit the Default User template to disable Message Center access. For details about the Default User template, see Manage Default User Templates.

Next, disable the Welcome New User notification for the org. Otherwise, new users will receive a Welcome email with a URL and password for logging in to the Message Center, but when they try to do so, login will fail. You might want to disable other notifications, as well. See The Message Center & Notifications.

For existing users, you must disable access for each account. You can use a Batch command to disable access for multiple accounts at once. For new accounts you have not yet added, make sure that access for the Default User template is disabled and the Welcome notification for the org is also disabled.

Temporarily Disable Message Center Access for a User

If the Message Center is enabled for an organization, but you want to temporarily disable it for one user, do so at the user-level.

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The user will no longer be able to log in to their Message Center. To re-enable access later, come back here and set Message Center Access to Enabled.

WARNING: Disabling Message Center Access for a user also disables all notifications for that user. Do this only to remove access for a user temporarily. To disable the Message Center for group of users, do so at the org-level, as described above.

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