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Configuring the Quarantine Summary

You must configure these options for the Quarantine Summary for an organization.

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By default, the quarantine summary is turned off for an organization. The enabling/disabling of the quarantine summary is not propagated down the organization hierarchy.

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Set the frequency of delivery, and optionally customize the Quarantine Summary message for an organization. By default, Quarantine Summary notification is scheduled for daily deliver.
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To configure the Quarantine Summary:
1.
In the Administration Console, go to Orgs and Users > Orgs, and select an organization from the list.

We recommend that you set notifications for user organizations (though they can be set at the account and email config levels).

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The User Notifications page lists the notifications and their settings. You can turn notifications on or off, and customize the content of the notification. Click the Edit link in the gray menu bar of page.

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Turn on or off the quarantine summary, set the frequency and time of delivery, and turn on or off the message links and inbox delivery.

Frequency

The default is every seven days. The frequency range is one to ten days.

Subject Links

By default, the message links in the Quarantine Summary and Message Center are active. However, the SEC requires most financial institutions to archive all messages that have been viewed by their employees. To meet this requirement, you can disable the message subject links that go directly to the full message in the Message Center quarantine and Quarantine Summary. This forces the user to deliver a message to the inbox in order to view it. The delivered message is tracked by your company's own archiving methods.

Note: Disabling links only takes effect on user accounts, not on the administrative quarantine view.

Delivery Time

This option determines what time the quarantine summaries are created and distributed to the organization.

If you later change the time of day at which quarantine summaries are generated and delivered to a time that would cause the next summary session to start less than eight hours since the last session ended, then the next summaries are not generated until the following 24 hour period.

The time zone and the local time of day when quarantine summaries are delivered can be set at the Org level.

The Time Zone setting is used to show the end-user what time each message arrived, and to set the distribution time of the notice. This is set in General Settings, not in Notifications.

Inbox Delivery

When Inbox Delivery is enabled, the Quarantine Summary contains a “Deliver” link for every quarantined message, including messages quarantined for spam and viruses. When you click this link, the quarantined message is delivered to your inbox. The link used for Inbox Delivery contains a one-time security key, used only for Inbox Delivery, to ensures that this function is secure.

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