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Message Security Administration Guide > Organization Management > Organization General Settings
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Organization General Settings
Under General Settings on the Organization Management page, you can change the org’s name or location in the hierarchy, assign a support address and Default User, set policies for creating users in the org, and more.
Makes settings as described below, and click Save when you’re done.
Your account name. It’s used in the name of your Account org if set for the Account org, and appears by default in user notifications (see Quarantine Summary & Notifications).
A unique ID for this org, useful when escalating an issue to Customer Care. An org’s name can be changed, but its ID always remains the same.
The org one level up in the hierarchy.
Entering a new parent here reassigns the current org to the new parent, moving it to a new location in the hierarchy. See Move an Organization.
Auth(entication) Method
Displays the method used to authenticate users and administrators in this org, when they log in to their Message Center (or the Administration Console, for administrators). The method types are:
The authentication method can’t be changed using the Administration Console. You must instead submit a work request with support. See About User Authentication.
(Shown only if the authentication method is XAuth or POP).
A text string used for authenticating users and administrators when they log in to the Message Center or Administration Console. See About User Authentication.
“Yes” means that this org is an email server config.
“No” means the organization is either your Account org, or a user org.
An email address where users can contact you for support. This can be any address, and does not have to be in the message security service. When a user clicks a support email link in the Message Center, a Web page opens containing a form that submits the user’s inquiry to this address.
This address is also the sender address for notifications.
Note: Keep the Support Contact address current, as it’s your users’ primary way of getting in touch with you for help.
EZCommand Shared Secret
A text string used for authentication of EZCommands submitted by administrators in this org.
EZ Command is an interface for performing basic administrative tasks without having to log in to the Administration Console. See About EZCommand.
When Non-Account Bouncing is on, messages are bounced if they are not addressed to a registered user or alias. The SMTP error message: 550 No such user - psmtp is returned to the sender.
This setting is used for organizations that contain domains. In other organizations, this setting has no effect. Non-Account Bouncing applies to all domains in an organization.
No reports or statistics of bounced messages are logged.
See Handle Mail to Unrecognized Addresses for details on why this feature may be helpful.
Required for any org that contains users.
The address of a user whose settings are copied to new users added to this org. The Default User must already be added to the service. Its address can be any user address if entered into this field. In addition, any user with pdefault@<your domain name> or postinidefault@<your domain name> is considered a Default User. New users added to this org receive user-level settings from this Default User.
Automatic Account Creation
When Automatic Account Creation is enabled, users in domains associated with this organization are added automatically to the message security service, as soon as they begin to receive valid messages. Users are added to this organization.
Rather than relying on a SMTP “250” response from the server to validate recipients, however, Automatic Account Creation does so by identifying that the messages themselves are legitimate (that is, not spam). Automatic Account Creation can therefore be used with any type of email server, including Microsoft Exchange.
See Add Users Automatically (Automatic Account Creation) for details.
Applies only if the org has associated domains.
When Web Autocreate is enabled, unrecognized users in these domains are added automatically to the message security service when they first log in to their Message Center.
Web Autocreate does not work if the org is an email server config.
Message Center Subject Links
When On, users can click subject links of quarantined messages in their Message Center to view the full body of the message.
When Off, links are disabled and users can view only the subjects of messages. Users must deliver a message to their Inbox to view its contents.
Tip: Disabling subject links is useful for meeting SEC requirements to archive all messages viewed by employees. See Prevent Users from Opening Quarantined Messages.
This is an optional feature which may not be available in your service package.
If users in this organization receive a regularly scheduled Quarantine Summary notification, the notification is sent based on this time zone. See Configuring Notifications for an Organization.
Choose your region and language for text in the quarantine summary and the Message Center.
Note: The Message Center supports a subset of the languages listed in the Region and Language menu.
For more information, see Quarantine Summary & Message Center Localization.
Choose the character encoding for the message Subject lines in the quarantine summary and Message Center.
For more information, see Quarantine Summary & Message Center Localization.
Apply settings and filters to existing sub-orgs
When this option is selected and you click Save, settings that aren’t marked with a red * are applied to the organization’s sub-orgs, as well.
WARNING: Choosing this option applies all these settings to all sub-orgs, not just the settings you change.
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