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Message Archiving Administration Guide > Setting Up Message Archiving > Step 4. Set Up Your Organization Hierarchy (Optional)
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Step 4. Set Up Your Organization Hierarchy (Optional)

Before you turn on archiving, determine the users for whom you want to archive email messages. Because you must turn on archiving at the user organization (org) level of your organization hierarchy—not the user account level—you may need to reorganize your organization hierarchy. How you reorganize your hierarchy depends on whether you are using journal archiving or inbound/outbound archiving.

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Regardless of the number of organizations in your hierarchy, Message Archiving stores all messages in one corporate archive.
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You can archive messages in a catchall account. Those messages, however, are not available in the Personal Archives of individual users whose mail ends up in the catchall account. If you start archiving messages for those users outside the catchall account, their messages are available in the Personal Archives only after the switch from the catchall account to individual accounts.
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If you delete and then add back the same user, messages for that user are available in the Personal Archive only from the point at which you add back the user.
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Set Up Your Hierarchy for Inbound/Outbound Archiving

Inbound/outbound archiving captures received and sent messages for users on your network who do not have accounts on your message security service. All inbound messages that your server accepts for your domain are captured, and all outbound messages from your email server are captured.

Once you create accounts on your message security service, however, the following rules apply to those accounts:

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To archive messages for only specific users: Create accounts for those users on your message security service, and then add those accounts to user organizations for which archiving is turned on.
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To prevent archiving for only specific users: Create accounts for those users on your message security service, and then add those accounts to user organizations for which archiving is turned off.
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To archive messages for all users: Turn on archiving for all user organizations in your organization hierarchy. You do not need to reorganize the hierarchy.

Note: If you turn on Non-Account Bouncing for your message security service, you must create user accounts for all the email accounts that exist on your email server. Any incoming messages addressed to recipients without user accounts on your message security service are bounced and therefore not archived.

Set Up Your Hierarchy for Journal Archiving

If you use the journal archiving option, Message Archiving stores journaled messages only for users who have accounts on your message security service, and only if those accounts reside in a user organization for which you turned on archiving.

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To archive messages for only specific users: Set up your organization hierarchy such that you place these users in separate user organizations. For example, if you want to archive messages for only your company’s executives, ensure that you place these users in a separate user org—for example acme_execs. You can then turn on archiving for only that organization.

If you use the journal archiving option with Microsoft Exchange Server, you may want also want to map your mailbox databases or your Hub Transport servers to your user organizations. For more information about configuring journaling on Microsoft Exchange Server, refer to:

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If you use the journaling option with Lotus Domino Server, refer to:

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To archive messages for all users: Turn on archiving for all the user organizations in your organization hierarchy. You don’t need to reorganize your organization hierarchy.
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