Google Mobile Help Forum Feed

Problem with the new version which is killing parts of the Service Book so go into Option - Advanced Option - Host Routing - menu key - Registration. Eveything should work from then. Badly affected are Google Sync and Talk plus some others

chs121,

Thanks for that but if you had read this thread from the top its what I gave in my third (who's counting) answer.

The C Man,

Thanks for your advice on the service books. I put 3.2 on my Curve 8330m and the GPSr quit working for everything. Followed your advice on the service books and all is working again. And I've got GPSr for Google Maps also!

@peterpandemonium:

I appreciate the links, but I'm always a touch "nervous" about downloading software from other than the producer's (ie., Google) site. Has Google not put out a link to a backrev or to a fixed version?

I did notice that while my phone had the issues, my wife's Storm did not ...until the battery died. When she recharged it and powered it on, it was exhibiting the same brokenness. Did Google push the broken code, or something? I *know* she didn't download any updates.

ferricoxide,

I think you owe Peter an apology for not trusting him) and Google will not and do not issue anything that would deliberately cause a break in something. Blackberry/RIM update phones (unless auto update is switched off) in down time for the phone and if you have a password for the SIM it will need to be used to unlock the phone after one of these but if you do not then it is almost impossible to recognise other than having apps such as Google Talk/Mail/Sync and other third part apps that you need to sign into and when a phone is plugged into a charger it (unless you take it back to the background screen) it shows the clock which informs BB that it is at rest and the updates can be sent. The latest of these is an extremely strong Security Update which might affect some phones (blame President Obama for this one) so the best way is to do a Restore to Factory Default and the instructions for this were given above. A possible scenario is that as the phones were loading the new Map they also picked up the update but if you load the Google Maps again you may also need to Register the phone again and from my own experiments this does work..

aaaaaaaaaaaand this will officially mark my unsubscription from this thread.

But in the meantime congratulations on your Level 3. Not using the Storm any more I could not check out your suggestion but knowing you I have no doubt it was correct.

@C Man:
It's not lack of trust in Peter, it's lack of trust in the Internet at large. My trust in downloads, without knowing their provenance, is low by default. Not seeing a Google-based link or indication that Peter is speaking for Google in an official capacity, I fall back to my default. If Peter took it as me not trusting him, then I'm sorry for that.

Only reason I mention my wife's phone is that I *know* that neither she nor I installed anything that would have changed the software from the older maps behavior to the new/broken behavior on the storm. I'd kind of been curious how mine changed to the broken version, since I hadn't recalled updating the software. I futz with my phone far more than she does (she doesn't really futz with it at all). My phone was the first to exhibit the broken Storm build. Hers stayed normal/functional for a number of days afterwards. It wasn't until the reboot that it changed to the same broken Maps behavior as mine. So, it seems something autonomous changed the installed software version/behavior.

Does rather point to an update in the down time which would cause the broken effect such as not being able to use third party apps or needing to sign in again.

Still the best maps app on the blackberry, but is a lot slower than the old version at downloading / rendering maps :(

Some comments about v3.2 and external GPS access:

I have a BlackBerry 8300 wich does NOT have a built-in GPS but I also have a Garmin GPS 10 reciever that I hook up to the BlackBerry through bluetooth. The GPS updates the location perfectly (even with a 2yd accuracy) and it also works great with the included "BlackBerry Maps" application. It also USED to work great with previous versions of Google Maps because those versions included a "GPS Navigation" option in the options menu. I recently upgraded to Google Maps v3.2 and that option is no longer there... I've reading the mobile Google help and it says that if your phone has an internal GPS, Google Maps v3.2 will detect it and start using it as long as it's enabled in the BlackBerry's advanced options section of the phone's settings. As I understand, if the BlackBerry has a bluetooth GPS associated with it and the GPS navigation enabled, the GPS availability should be "transparent" to any application that's able to use GPS navigation; at least all the previous versions of Google Maps had the option I mentioned before and IT WORKED... Now, the option has disappeared from the options menu in Google Maps and the program doesn't "see" the GPS receiver anymore.

Help Please!, at least, if anyone could tell me how to get back to a previous version of Google Maps, the hint will be appreciated.

Device: BlackBerry 8300
Carrier: Telcel (GSM/EDGE)
Country / Language: Mexico / English
OS / Browser / build number (if applicable): OS v4.5.0.81

Thom or anyone,
Just updated the other day and now MYL doesn't work on my 8130 Pearl.  Worked just fine before.  Now I get the "my location is temporarily unavailable" error every time.  All permissions are set to "Allow", MYL is enabled and GPS is wide open.  It's not much fun using the app when i have to manually find MYL.  Any ideas / known issues?

Thanks,
B

Tour 9630 user here.  After updating to 3.2.1 I couldn't navigate or click on any map.  It just felt like the wrong version.  Thanks to a post above by Jason Birch I went in and changed my browser emulation from Firefox back to Blackberry Browser, uninstalled Google maps,  re-downloaded and installed from   m.google.com/maps

I'm assuming that it auto-detected and downloaded the proper version for my Tour and I'm pleased that it is working properly again.

Found the link!! It works!! Got my external GPS support again!! it even works with my Nextel (Motorola) i9's GPS!

http://m.google.com/maps/download/maps.jad?dc=gorganic&ver=3.0.2

I don't like how the new version of ggogle maps works on my 8900. It does not udate as fast as the last versio and I have to sign out and Back in in order to get updates locations..... Is anyone else having this problem? Is there a way to resolve it?

Do you mean your location or those of your friends? Your friends are more controlled by their being in active or background mode and the battery and data saving modes in your own will regulate how often your information is updated.

Google Maps 3.2.1 with Storm 5.0 works fine.

Go to Setup -> Options -> Applications -> highlight Google Maps -> press the Blackberry button and make sure that "Compatibility Mode" is NOT enabled.

And for the GPS with Maps 3.2.1 and Storm OS 5.0, it works fine also...

Setup -> Options -> Advanced Options -> GPS -> GPS Service = Location On and Location Aiding = Enabled.

Storm OS 5.0 and Maps 3.2.1 here.  It's weird.  First I couldn't get past the Terms & Conditions.  Finally after several tries I got past that.  Then I was getting the Tour-like view with half screen map and half screen keyboard that I couldn't fix even with the compatibility mode not enabled.   But eventually after several tries that started working right (and GPS is working fine).  But note that it's still not right.  For example if I want to zoom in, I have to show the keyboard and click on "i" or  "3".  Doesn't make sense on a Storm.

When the Storm has multitouch capabilities then that problem will sort itself by putting two fingers on the screen and spreading them. This will happen on the Droid in Europe but they won't have Turn by Turn. Win some - lose some.

I'm trying to deploy Google Maps using our BES 5.0 server.  I downloaded the "ALX files for BES version 4.1.5 MR1 and up" but when I deploy the application to my Verizon Blackberry Tour it installs Google Maps version 3.0 instead of 3.2.  It is also the touchscreen version instead of keyboard.  Any idea where I can download the proper version? 

I am also a BES admin running v5.0 and would like to deploy the new 3.2 version.  When will this be available for BES installation?  I love the new traffic graphics, they are much clearer, but now I need to remove myself from the maps software config so that I can keep the newer version and not have the BES push the older version back on top of my 3.2 download on my handeld.  Please hurry!

Follow up on my comment above.   If you have a Storm (OS 5.0), when you download Maps 3.2.1 be sure your Blackberry browser is emulating Blackberry and not Internet Explorer.   Once I changed that and downloaded again, I got the correct touchscreen version.    The non-touchscreen version is almost unusable on the Storm.