Google Search Appliance Help

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Search Google Search Appliance Help articles, user discussions, and more.

• General

  • What's new with the GSA?
  • How does the Google Search Appliance fit in Google?
  • How is the Google Search Appliance different from the Google Mini?
  • Can I crawl and index other people's (third-party) content?
  • Will the search results ranking system of the Google Search Appliance work effectively in an intranet environment?
  • More...

• Licensing

  • What are the expected annual costs for the Google Search Appliance?
  • What is counted as a document for the license limit?
  • What are the license terms for the Google Search Appliance?
  • For licensing purposes, how are 'documents' counted with respect to database records?
  • Can I configure the user interface of Google Search Appliance search results?
  • More...

• Installation, integration and deployment

  • How do I configure the appliance to crawl my site?
  • What do I need to do in order to deploy the appliance on my network?
  • Which types of networks is the appliance compatible with?
  • What do I need to do if I change or update my website content?
  • How do I allow my users to get access to the search results?
  • More...

• Accessing your content

  • Can the Google Search Appliance index documents stored in Microsoft SharePoint?
  • Will the Google Search Appliance index non-web document types like Microsoft Office, Excel, PowerPoint and PDF documents?
  • Does the Google Search Appliance index information in JavaScript?
  • Can the Google Search Appliance index Lotus Domino?
  • Can the Google Search Appliance index content in databases directly?
  • More...

• Administration features

  • What operating system (OS) does the Google Search Appliance run on?
  • Is it possible to force certain documents to be returned at the top of the search results?
  • What kind of reports can I get from the appliance?
  • How can the administrator monitor the appliance?
  • Can I see what visitors are searching for on my site?
  • More...

• User features

  • Can I subdivide my site into separate sections so that visitors can search any of these areas individually as well as the whole site?
  • Can the appliance sort results by date?
  • How does the appliance generate spelling suggestions? Can I edit the spelling dictionary?
  • How does the appliance generate spelling suggestions? Can I edit the spelling dictionary?
  • Google.com has some really cool features? How can I get those?
  • More...

• Security

  • Do you support the crawling and indexing of https or secure server content?
  • Does the Google Search Appliance create any security issues?
  • Does the Google Search Appliance handle document-level security?
  • Does the Google Search Appliance integrate with single-sign-on security systems?
  • Do the OneBox modules communicate with Google.com?
  • More...

• Support

  • What if something goes wrong with the Google Search Appliance hardware?
  • What types of software updates are included with support?
  • What if I have a technical problem or question?
  • Is support included in my license, or do I pay extra?
  • Is the support contract renewable?
  • More...

• Sales

  • How do I buy the Google Search Appliance?
  • What are the expected annual costs for the Google Search Appliance?
  • Is there a trial version of the Google Search Appliance available?
  • Do you have special pricing for non-profits? Universities?
  • If I'm already a GSA customer, how do I upgrade to version 6.0?
  • More...

• Google Enterprise Professional Program

  • How do I become a Google Enterprise Professional?
  • What are the requirements to be a Google Enterprise Professional?
  • What type of services do Google Enterprise Professionals provide?
  • Does Google offer professional services?
  • Who can become a Google Enterprise Professional?