Jobs

Online Sales and Operations Manager, AdWords - Boston

This position is based in Boston, MA.

The area: Online Sales and Operations

The Online Sales and Operations (OSO) team keeps Google growing and profitable. We are dedicated to supporting the company's expanding base of advertisers, publishers and users in more than 40 languages on a global basis, and providing them with the highest levels of service. We are responsible for supporting customers and generating revenue from a broad range of products such as AdWords, AdSense, Gmail and Google Earth. This means that OSO team members need to be proactive, motivated, organized, responsible – and able to work well in a fast-paced, team-oriented environment.

The role: Online Sales and Operations Manager, AdWords

As an Online Operations Manager, you’ll take charge of high-performing and highly-skilled client service and operations associates. You’re a leader with flexibility, management experience, and outstanding decision-making skills, and you’re able to use quantitative abilities to make effective, strategic decisions. In this fast-growing environment, you will also exercise extraordinary judgment as a key stakeholder in our hiring process. You’re extremely proactive, motivated, organized, and responsible, and you work well within a fast-paced group.

Responsibilities:

• Manage high-performing teams, with minimal oversight, working on the operations and support of Google's online advertising and consumer products groups.
• Develop and implement best practices for client interaction, sales, and services for Google’s revenue-generating products.
• Increase the effectiveness of staff and tools by recognizing opportunities for development and proactively creating new systems and structures.
• Develop metrics to measure the growth and performance of the department, and provide reports as needed.
• Execute projects involving quantitative analysis, industry research, and strategy development.

Requirements:

• BA/BS degree or equivalent experience (MBA preferred).
• At least 5 years of experience (direct management experience preferred).
• Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment.
• Ability to effectively influence and communicate cross-functionally with all levels of management within Google.
• Excellent communication skills.
• Creative problem-solving abilities.
• Strong computer applications skills.

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