Case Study

Hyper-Locality

the rundown

Julie Dexter Berg, EVP/CMO of Supervalu, describes the challenges of building a brand of supermarkets in a broad middle market, with niche markets like Whole Foods on one side and large retailers like Wal-Mart on the other. Supervalu found a way to compete as a hyper-local business, offering several banner brands while maintaining deep knowledge about the needs of local customers.

The Goals

  • Stand out among big competitors

The Approach

  • Introduce proprietary brands
  • Connect with local markets

The Results

  • Success with smaller, localized stores