Case Study

In-Store Sales

the rundown

Peter Sachse, CMO of Macy's and Chairman and CEO of macys.com, tells us that macys.com isn't meant to replace the store experience, but enhance it. That's why he's careful to make sure that display and search ads share relevant local information. He wants shoppers to use it as a tool to find out what's in stock at their local Macy's and pick up whatever they were looking for in-person.