Research Study
Air Traveler's Road to Decision 2010
the rundown
Google partnered with OTX to take a look at the role of online research and purchase for travelers choosing an airline. We learned that comparison shopping for flights is commonplace, even among wealthy travelers, and most travelers use comparison sites when looking for flights. Price and flight convenience are the top drivers for purchases, and almost all check in online to save time.
- Published September 2010
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