Research Study
The Zero Moment of Truth Macro Study
the rundown
Increasingly, consumers are making decisions well before the actual moment of in-store or online purchase. In fact, 88% of consumers research before they buy, consulting an average of 10.4 sources. Google partnered with Shopper Sciences to explore this so-called "Zero Moment of Truth" and identify what's shaping consumer decisions on the path to purchase.
- Published April 2011
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