Research Study
The Zero Moment of Truth Heat Maps by Industry
the rundown
You don’t buy a car the same way you buy a sandwich. Since we know that consumers like to check out their purchases online before they buy, we were curious how that behavior changes based on what they're in the market for. We followed the habits of 5,000 shoppers and broke it down for you by category with a variety of heat maps.
- Published April 2011
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