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Reliable, on-time shipping
Excellent customer service
Google's help resolving issues
The Google Trusted Store Badge
The Google Trusted Stores badge is only awarded to stores with a proven track record of reliable, on-time shipping and excellent customer service.
Get Google's help when you need it
When you make a purchase at a Google Trusted Store, you can opt in to receive free purchase protection* from Google.
You’re likely to have a great experience with your purchase, but if an issue arises, you can contact Google for help.
The Google Trusted Stores program helps you identify online stores that deliver a great experience. When you buy from a Google Trusted Store you can choose free purchase protection* from Google.
Google Trusted Stores is a free badging program that can improve your conversion rate and average order size by reassuring potential customers that you offer a great shopping experience. Learn more about what it takes to become a Google Trusted Store and apply for the program.
Google Trusted Stores is only available in the US.
*Google Purchase Protection: Google will protect your purchase from a Google Trusted Store if certain problems arise. In some cases, Google will offer you a refund of the amount that you paid for your purchase, less any refunds you’ve received, up to a maximum of $1,000 in lifetime claims. Some types of purchases and problems aren’t covered. Only purchases shipped within the U.S. are eligible. Google’s protection is not a product warranty or endorsement, nor is it a form of insurance. You can read the full terms and conditions of Google’s purchase protection here.