Residence Inn Bentonville Rogers

Great stay- no issues at all, plenty of places to eat in the area. Movie theatre across the street.

We have stayed at many Residence Inns but never one that was of this design/ layout. We were fortunate that we were able to get an upgraded room as a Gold member. The two bedroom/ two bath suite was very spacious.

A couple issues were that the room was pretty dark even with all of the lights on and around the edges you could see that it needed some refreshing since it looked worn.

The breakfast was good for a RI with real plates and silverware and a good selection of breakfast food.

The rate for this stay was very reasonable. Recommended.

We were in the area because my family loved the short trip we took here last year. We stayed in a different hotel that didn't have heated pool and that was a must demand from my daughters. From check in with Britney (apologized and understands the allergic reaction that can happen) who helped to get me the feather free pillows after the housekeeping staff missed it ...

I was to have housekeeping on Saturday...never happened. We emptied out own trash. (I know it was on the reservation via check in / mobile app)

I even went the extra mile and reused and rehung in the room the pool towels. Trying to help where I can.

A lot about this hotel has promise and upside letting me know that I made the right choice of place to stay.

My pillows request of down free (due to feather allergy in the family) was not done correctly... fortunately we travel with EpiPens... Email sent to GM

The room was clean and in nice working order. Cool layout and nice amount of space.
Breakfast had a nice variety of things to choose from.

The breakfast staff worked hard to keep things flowing well.

The pool was a big hit for my daughters. We spent a lot of time here.

The hotel was under construction level two... I know this because trying to quiet rest between 8am 6pm.... Not happening. Insert hammer sounds in your head - that was a disturbance. Signs in lobby say excuse the mess. Construction under way.

Front desk staff working here has a different policy.... They are not there at front desk when someone walks in. So if you stand there a while they come from around back. I'm sure the cameras keep stuff secure... However. It's nice knowing that a gatekeeper up front can assist the people looking possibly cause trouble. I get late night if they are folding laundry or setting up conference rooms...but it seemed odd that someone wasn't greeting people on way in or out. Maybe I've stayed too many places. It was a unique vibe for sure.

Thank you to the engineering team that swapped out my Glitching tv in the guest room of the 2 bedroom room we had. Watching TV was impossible nights 1 and 2.... Kinda sad deal as the room looked new and remodeled.
Room 311 did also have a noisy shower tub. (Imagine walking on old wooden creaky floors..but in fiberglass form. Could be an issue if lower level had people staying down there.


I think with a little fine tuning... This Hotel might make it to where it would be hard to stay anywhere else! The area is definitely attractive. (Restaurants, shopping ease of getting on the highway)

Thank you for being available to experience a successful vacation. This will be our hotel - Unless the girls want an outdoor pool
Questions or anything else.. 
Let me know.

Respectfully,

Bryan
A satisfied Bonvoy member
Yukon, Oklahoma

Had a great time. Super nice indoor pool which the kids loved. Great breakfast, good room. Thanks again for wonderful time!

Stayed 2 nights for a short visit in the middle of a cross country road trip. Definitely the nicest, most restful and refreshing stay of our trip. Suite was very clean, very comfortable. Full kitchen was spotless and a real dining table and chairs was very helpful traveling as a family. There was a TV in each the living area and each bedroom of our suite, which wasn't needed for our short stay but I could see being helpful as a family for a longer visit. Front desk was professional, breakfast was wonderful and continuously tended to. Pool was very nice, clean, and a fun break for the kids. Housekeeping was very polite and did an amazing job, the details in both the suite and the common areas were immaculate, everything looked and smelled very nice. Windows actually open and we heard none of the neighbors, although the hotel was full. Convenient location, with several restaurants within walking distance. Would definitely stay here again and recommend to anyone.

The staff is so nice and professional here. My family and I especially appreciate the kitchen staff. They're so kind to us. The breakfast here is delicious. The pool has been really fun for my kids. The hotel itself is clean and tidy. It is close to lots of shopping. I would recommend this hotel to anyone.

Nice suites with large kitchen, normal stove and cooking area, std refrigerator. King bed is Marriott comfy. Sofa and sitting area with desk connected to the kitchen area - indoor swimming pool and typical gym. Nice and friendly front desk ladies. Nearby restaurants if you like Chili's, Copland.

A lot of road noise if you get on the interstate side and the air-conditioning is quite loud at night. Also the refrigerator makes a lot of noise during the night. The breakfast bar was really good and the place seemed nice and clean. Staff was friendly but when we checked the gentleman gave us grief about being from Kansas the rival state. A lot of restaurants within walking distance, including "Wonton Taco Tuesday Applebee's."

I am having an incredible time staying here at the Residence Inn. Hotel is really clean, has incredible staff, upon check-in we were greeted by a young lady named Bri, she accommodated us with a 2 bedroom suite which is what we exactly wanted and her Customer service was excellent! Also Noelia is a caring person and is very accommodating and attentive while we have our breakfast. The cleaning staff is great! And also sweety at the front desk is very helpful and recommended a couple places to visit. Overall pretty awesome hotel and environment, I will definitely be staying here again and will recommend to family & friends!

We booked a two room suite for my daughter's birthday to have a fun sleepover and enjoy the pool. Charinda and her team went above and beyond to ensure that we had a great experience. They left a sweet gift of treats in the room for the party, they were able to book the conference room off the lobby at the last minute for us to use for dinner AND let us decorate, the breakfast was perfect, and everyone was so friendly. Best of all, when the pool needed to be closed and cleaned during our stay, they arranged for us to be able to go swim at a sister hotel down the street with no issues. Customer service was exceptional and I will recommend this hotel to all of my friends and family! Thanks for a great birthday weekend for our girl!