Rabon Esg
map-marker San Antonio, Texas

I'll gladly rate you after I see if you do you're job. Teach you're cashiers to use common sense.

Stripes Convenience Stores - I'll gladly rate you after I see if you do you're job. Teach you're...
Because im 62 years old and the 20 year old idiot working for you demanded my ID to buy cogaretts not to mention i had bought them from hin only a week before. Federal law says you ID if the person lolks 40 or under. Not when you look as old as dirt.
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User's recommendation: Do I look under 21 to you ??? how stupid can people be.

Lil c Nmm

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Verified Reviewer
| map-marker Albuquerque, New Mexico

Well first off my name is crystal Lara I was planning on investing some gas gold oil mineral property into stripes to help u all go nation wide with mexico cause we're opening the border with El Chapo

Well I have decided not to cause of the fact that a few of your employees have told me they are not my friends called me a *** also showed a tape to someone I went to the store with but accused just me of stealing but it's illegal to show them the tape if they weren't the ones accused of stealing he also kicked me out of the stripes on bland and main his name is Tony also there is a lady there with white blond hair who charged me for a cup of ice full price for a fountain coke also called me a rude *** and said she didn't like me cause of white boy Shelby Michael lujan lilly Wendy and will and Jerry junior Belinda and gio and Joe and flaco and Michael Hudson because we are under a investigation for being hurt by these people in a devil gaslight game I kno it sounds crazy u can call Dolores miller to verify it number is 575624****also they tell people who like and care for me they can't go in there...

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Anonymous
map-marker San Antonio, Texas

Cashiers at this store were very nasty, to the costumers

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During my visit, I witnessed an employee display unexceptable

Costumer service .the tone and body language combined with a verbal statement by the cashier, whom said, I don't know why these people can't form a line ,so I know who's up next.even though the person who walked up at that very moment was the only person that was ready to be attended.I myself was just then,ready ti get in line So hearing her Tone, in that Statement .stepped into an isle,and asked.The cashier,us their some reason she doesn't know who's next ,when they walk up, I received an angry look directed at me. When the next cashier was open , She said with a deep and angry tone ( NEXT!!!

& gave me a very nasty look ,I felt her angry vibes telling me , I was not welcomed. I said in a quite tone,if you lady's don't like your jobs perhaps you should consider another line of work. The cashier then said in a very harsh tone WHAT!!! camly I said is there a manager available?

She Said I'm the manager, &^WHAT. the other employee said feel free to never come back!!

I told them I would be calling corporate, the response was,repeated several times,you go right ahead and do that" just go right ahead and do that . Just go right ahead, .

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User's recommendation: That they not have to deal with disgruntled employees.& recieve a welcoming smile and greating.like stripes is known for. for

Ambree Ffo
map-marker Austin, Texas

The G M is very rude

When my husband asked if they had a bottle opener, she said that they dont sell them and if he wanted to purchase a bottle or he could put it back he went ahead and purchased it . And was going to tell her thank you but she was sir dont step beyond this point and got all loud.

There is always beggars at the door when you go to walk in and weirdo loitering inside the store.

This strips is always nasty with no paper towel in the bathroom, and the floors always are sticky, their signs advertise one price and they never give you that price . My biggest complaint is the attitude they want to give you like you owe them something just from going in, which they probably dont have what you are looking for anyways.

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User's recommendation: Go to the road ranger they are more friendly

Anonymous
map-marker Mission, Texas

I need my tax refund forms

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No one is answering the phones. I went to my old store and the manager was the MEANEST lady I ever met in my entire life. She was very unhelpful and didn't give me a number to contact anyone to help me in any way! I honestly feel sorry for her employees and customers.
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User's recommendation: Don't work at a stripes

Willie R Cvo

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Verified Reviewer

Burnt food on display.

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Updated by user Dec 16, 2023

Stripes Store in Lamesa Texas

Original review Dec 16, 2023
Burnt burritos, corn dogs, and wrapped burritos on display. Prepared/cooked food in bins dried out and discouraging. Brought to it to the attention of two employees at counter, one said that's how they come out, it's the oil. I said shouldn't you change out the oil? She said "oh well". I walked out.
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Preferred solution: Better service and products Take pride in your products.

Deashia Smg

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Verified Reviewer
| map-marker Houston, Texas

Didn’ get my order correctly missing items and no good customer service

I ordered 4 packs & only got three!!! I have had the hardest time getting any kind of help. Angry This is ridiculous!!! Angry
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User's recommendation: Not right now

Bryndon Xpu
map-marker Doylestown, Pennsylvania

Complaint

Store says its supposed to be open at 5:00 AM and its not. I am here because I have to go to work and wanted to pick up a coffee and use the restroom. The employee that was here at the time said the cashier opens the store and couldnt give me a definitive answer as to when they will open.
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User's recommendation: Don’t come early because they won’t be open in the Odessa, TX, 1500 S. Grant Ave, 79761 location.

Anonymous
map-marker Dearborn, Michigan

5701 Everhart Corpus Christi Texas 78413 Horrible nasty hoodlums who don't give a crap.

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I was targeted from the start 3 years ago. This is my only store. Now, I'm not allowed to buy wine?!
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User's recommendation: Don't shop here it's expensive, and rude to any customer they target. Loud humiliating scenes.

Deborah Rsi

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Verified Reviewer
| map-marker Houston, Texas

Harassment

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I was disrespected and verbally assaulted by the employees do not go to the stripes on Morgan and crosstown
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Davonte Xzc
map-marker Los Angeles, California

I got overcharged

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My name is Edward Martinez I'm from Lubbock Texas today at around 4:00 p.m. I went to the stripes on the corner of Marsha Sharp freeway and 4th Street here in Lubbock up on the counter there was a cigarettes are it had Camel crush 518 when you buy two okay right next to it set the montego's for 5 5 something 5:40 something when you buy two okay the lady I told her I wanted that because they were cheaper and she was always sure are she handed me the pack and then in the end she charged me 1033 does that make any sense there because how is it you can buy one pack of montego's being rewards member and pay 640 but then you're going to turn around and something that's cheaper than that go higher than that by four bucks I got on pissed because tomorrow I'm going to call my lawyer I mean this this is ridiculous this store here is just like constant problems there you know but I go back and it's just advantages there and he's trying to defend the lady and the lady told me that the camels were not part of the rewards he tells me they're part of the rewards now which one is it I mean the display says it is and just because the display is green doesn't mean it just says you know like I said my name is Edward Martinez I can be reached at 8:06-252-**** I will call my attorney tomorrow I'm at work right now thank you

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User's recommendation: Don't buy any cigarettes if there too a part of the rewards programming make sure you ask him what the price is before you buy it I pay 1033 for a pack of cigarettes today when it says up there 518 a pack but then if you buy two they're 518 a pack okay so what is it for one pack it would be 518 if they're not part of the rewards correct right rightcuz they won't honor it and second of all they're going to overcharge you

Anonymous
map-marker New Orleans, Louisiana

Incident at one of your store properties

Need to speak to manager regarding a physical n verbal altercation with a customer. Customer was verbally and physically assaulted by your employee at the Stripes in Lubbock. Store is on 34st n I-27. I asked employee to show me the video of incident and she said no. I dont know how long you keep videos but the incident was reported to the police. I am pursuing this matter because your employee was verbally rude from the beginning. Can someone please call me asap. My name is Minerva. I am the customers grandmother. My phone number is 806-776-****.
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Irene M Qir

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Verified Buyer
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Verified Reviewer
| map-marker Corpus Christi, Texas

Because I think my stripes in Hebbronville Texas ripped me off

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Stripes Convenience Stores - Because I think my stripes in Hebbronville Texas ripped me off

We ( my sister and I ) went to our only stripes store this morning for our regular order we always get. The bacon Q taco and right now this month you get two for 5.50 here in hebbronville texas .

Mind you we always gets this order when it's on sale or special of the month. It's a toco with a tortilla with bean , bacon and egg and two strips of bacon . This morning after we got our order we went home to enjoy our food selection and to our surprise there was only one strip of bacon in each taco.

So we called our stripes to only be told it only comes with one strip of bacon . How can this be true when we have been buying this taco special all this month and it always came with two.

Anyway we wanted to know from corporate what the bacon Q taco actually comes with !

Irene munoz

Anna Ramirez

201 East Viggie st

Hebbronville, Texas 78361

361-813-****

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User's recommendation: Ask how many slices of bacon come on your specific taco come with

Tracie H Tde

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Verified Reviewer
| map-marker Taft, Texas

Complaining on manager who fired me for her grandson

After only working for 3 weeks I was fired on a lie boss did I did 3 no call no show and that's not true and the assistant manager agreed. Later found out the truth and its because my boss said it would be uncomfortable for her grandson who also works there only because my son and her grandson dated the same girl in the past. Which she already me prior to hiring me.
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Preferred solution: Hours lost

User's recommendation: Do not apply there

Jose S Nxo

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Verified Reviewer
| map-marker Corpus Christi, Texas

Need to speak to manager I have a claim for repairs

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I got gas on 7/11/23 And drove to the Dr office After trying to leave the Dr office My vehicle wouldn't start. I took the vehicle to a mechanic shop The mechanic said it was bad gas that caused my fuel pump to give out. I spoke to a district manager this morning 7/14/23 He said to get the receipt of original purchase And the statement from mechanic. And submit them. Hope they reimburse me for the repair costs
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Loss:
$700
Pros:
  • Very nice people working there
Cons:
  • Could use some cleaning up

Preferred solution: Full refund

Brenda H Thj
map-marker Brownwood, Texas

Complaint about employee

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stripes store # 253 in Brownwood Tx the night employee was very rude and wouldnt take my money off the counter made me hand it to him. He was very rude and told me to bad all the fountain drinks were out. I am not changing them out. Not the first time for this employee. This young man needs more training in public relations skills.
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Pros:
  • Open 24hours
  • Open 24 hours

Preferred solution: Apology

User's recommendation: Better training

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