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  • National Digital Health - Patient Journey

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    Komkep MHJS
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    1) The document describes how a patient's journey through the Australian healthcare system is facilitated by national digital health infrastructure and systems. 2) Key parts of the infrastructure allow a patient's GP to access their medical records, a hospital to receive referral information, and healthcare providers to share discharge summaries. 3) The national systems improve patient safety, access to information, and efficiency by electronically exchanging clinical data between providers during the patient's care.

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    Patient journey

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    National-digital-health_patient-journey

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    1) The document describes how a patient's journey through the Australian healthcare system is facilitated by national digital health infrastructure and systems. 2) Key parts of the infrastructure allow a patient's GP to access their medical records, a hospital to receive referral information, and healthcare providers to share discharge summaries. 3) The national systems improve patient safety, access to information, and efficiency by electronically exchanging clinical data between providers during the patient's care.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    9 views1 page

    National Digital Health - Patient Journey

    Uploaded by

    Komkep MHJS
    1) The document describes how a patient's journey through the Australian healthcare system is facilitated by national digital health infrastructure and systems. 2) Key parts of the infrastructure allow a patient's GP to access their medical records, a hospital to receive referral information, and healthcare providers to share discharge summaries. 3) The national systems improve patient safety, access to information, and efficiency by electronically exchanging clinical data between providers during the patient's care.

    Copyright:

    © All Rights Reserved
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    of 1

    June 2018

    National digital health


    Patient journey
    Queensland Health National
    Patient journey Benefits
    systems infrastructure
    The patient visits Queensland Health website links • Quick and easy access to centrally
    www.health.qld.gov.au and to the National Health Services maintained, nationwide health facility
    finds details of local GPs in their Directory (NHSD) to access information for patients.
    area, including services and centrally stored information on
    opening hours. health facilities.

    Patient requires a new general


    practitioner (GP).

    The GP’s practice software • Processes for patient identification


    interacts with national are enhanced through the HI service.
    infrastructure such as the • Using an IHI allows the right patient
    Healthcare Identifiers (HI) Service information to be available at the right
    to obtain the patient’s individual time across the health system.
    healthcare identifier (IHI). This • My Health Record gives clinicians
    enables the GP to create a quick and easy access to patient
    shared health summary for the medical records, saving time and
    patient which is included in the improving patient outcomes.
    Patient visits local GP. A new shared
    health summary is prepared and, if
    referral. The referral is sent via • National secure messaging allows
    secure messaging to the local efficient delivery of referrals.
    required, a referral is provided to the
    hospital, as well as to the
    local hospital.
    patient’s My Health Record.

    The patient’s demographic The patient IHI is found using the • Access to accurate information
    details are entered into the details entered into HBCIS. The through electronic sharing enhances
    patient administration Viewer application links to My patient safety.
    system―Hospital Based Health Record to display the • Savings are made by limiting
    Corporate Information System patient’s available documents and duplication, e.g. accessing past test
    (HBCIS). The clinician sees the history (e.g. medical history, results.
    patient and views their medical medications, treatments and test • The National Authentication Service
    records in My Health Record via results). for Health (NASH) allows healthcare
    Patient attends local hospital. The Viewer application. provider identity to be authenticated
    Pathology and diagnostic at a national level.
    imaging tests are undertaken
    and the results sent to My
    Health Record.

    Clinician completes patient’s The EDS sends the patient’s • Professionals nationally can access
    discharge summary on the discharge summary to their My patients’ health information through
    Enterprise Discharge Summary Health Record (where available) My Health Record (with consent).
    (EDS) system, which is sent and uses the national secure • Patient safety is improved via access
    directly to the patient’s referring messaging specification to send to additional medical history.
    healthcare provider. the discharge summary directly to • Efficiency in data entry is increased
    After in-patient treatment and the patient’s referring healthcare through electronic exchange and
    rehabilitation is completed, the patient provider. auto-population of data elements.
    is discharged.

    The GP accesses the patient’s • Patient experiences a seamless


    My Health Record and views journey from one health care provider
    results of tests performed while to another with minimal need to
    the patient was in hospital. The repeat their medical history.
    GP also views the patient’s
    discharge summary and orders
    follow-up tests which are
    Unable to see their referring GP, the uploaded to My Health Record.
    patient visits another GP for check-ups
    following their discharge from hospital.

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